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Pre-order code entered! ...or not.......

STAR WARS: The Old Republic > English > Customer Service
Pre-order code entered! ...or not.......

srexford's Avatar


srexford
12.13.2011 , 05:49 AM | #1
Hey I just found out what the deal is with the code already redeemed...all is well...u need to wait for the email to be sent for you to play...i guess the 3rd wave just got sent...they will be sending more and more until the 15th...so the earlier that u preordered the sooner u will be able to play...hope this helps
Rex

TorchArt's Avatar


TorchArt
12.13.2011 , 10:16 AM | #2
Hi all, hope this hasn't been brought up already but anyway.....I put in my preorder code for my account ages ago when I ordered the game. Then when checking out the 'My Account' page, I noticed there was no tick through the 'Redeem a product registration code', while Five Security Questions and Contact information complete were ticked.

I went to use the registration code again in case it hadn't registered properly, but it said the code has already been used. Anyone else had this problem? Thanks!

Lordfireball's Avatar


Lordfireball
12.13.2011 , 10:17 AM | #3
I am having the same issue as well

Helt's Avatar


Helt
12.13.2011 , 10:18 AM | #4
I am also having the same issue.

OgGhost's Avatar


OgGhost
12.13.2011 , 10:18 AM | #5
yeah i had the same issue... i guess when you get your early access email or when they game comes out they will have another code to enter.

Gaurek's Avatar


Gaurek
12.13.2011 , 10:18 AM | #6
Your product registration code is the one the actual game ships with.

If you did a digital pre-order you'll probably have 2 different codes, one for pre-order and one you'll get at launch.
Soldier of GOD, HATED, -=VNV=-

True Believer of THE PIXEL

Snowmanhi's Avatar


Snowmanhi
12.13.2011 , 10:18 AM | #7
I've also have this issue. I can't reuse the code I have, but yet it still shows that I have the subscription under my account.

I'm afraid that i won't have early access because of that button not being activated

TomWhiting's Avatar


TomWhiting
12.13.2011 , 10:18 AM | #8
go to https://account.swtor.com/user/codes
If your code is shown there, you're good to go.

Vitalis's Avatar


Vitalis
12.13.2011 , 10:18 AM | #9
Quote: Originally Posted by TorchArt View Post
Hi all, hope this hasn't been brought up already but anyway.....I put in my preorder code for my account ages ago when I ordered the game. Then when checking out the 'My Account' page, I noticed there was no tick through the 'Redeem a product registration code', while Five Security Questions and Contact information complete were ticked.

I went to use the registration code again in case it hadn't registered properly, but it said the code has already been used. Anyone else had this problem? Thanks!
That option is for the game code you receive with the final game on 20'th.
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Vitaliss lvl 53 Sith Sorcery Healer
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ElyionRule's Avatar


ElyionRule
12.13.2011 , 10:20 AM | #10
Same here... I WANNA PLAY!! but seriously anyone shead some light one the issue. And origin is down for maintenace...of course. I need to know where i can get my second code
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