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Stuck between a rock and a hard place (literally)

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Stuck between a rock and a hard place (literally)
 
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Psaul's Avatar


Psaul
03.14.2012 , 05:41 PM | #1
while leaving the datacron in Lower Kaleth I attempted to jump a wall and fell into a crack between the wall and some rocks. This left me in an endless falling loop. no commands or jump work. I then tried logging out and back in, now it sticks on the swtor splash screen and never lets me in. can someone help, please?

Smaois's Avatar


Smaois
03.14.2012 , 05:43 PM | #2 This is the last staff post in this thread.  
Greetings Psaul,

Please use the repair function on the Launcher.

Start the Launcher and click on the cog icon in the bottom left hand corner and then click on 'Repair'.

If the above fix does not resolve the issue, please report this to our in game Customer Service team and include the following information:
  • Server (ie Cosmic Turbine / Darth Malak)
  • Character Name
  • Character Level / Class / Advanced class
  • Detailed description of the issue
For information regarding how to report this, please see the helpcenter article here.

Smaois | BioWare Customer Service Forum Support

Psaul's Avatar


Psaul
03.14.2012 , 05:54 PM | #3
Will report it. The repair option is grayed out. Thanks for pointing me in a direction.