Aussie Server Maintenance

Thanks for that quote, Bashin; was there a link to the OP?

Emphasis is mine.
How is the current maintenance system not already giving the American players an advantage? We're not getting up at 1am on a Wednesday morning to storm that new Operation or flood the GTN with the shiny new crafting goodies from 1.2

Wrong. Eve goes down for 30 mins every day, no biggie. Wow doesn't go down till 10-11 pm AEST, not in our prime playing time.

The problem here is having maintenance at 6 pm AEST (soon to be 5 pm AEST because of DST) - a very rash decision on BW's part.

As a 2nd Shift person, I do. And at 3AM there are still a hundred or so on Fleet usually.

All of you who have a problem with the current maintenance schedule, have a think about this.

BW does not care (they are most likely prioritising fixing the game, not the maintenance), you complain but continue paying them a subscription. What's going to happen when you cancel your subscriptions as a sign of protest? Do you think BW will still not show a care in the world when their bottom line is being affected?

Power in numbers - if enough of us cancel our subscriptions BW will be forced to make a change. I've already cancelled my subscription and I'm aware of a few others who have done the same.

Look at what we did to the retail industry in Australia - we got sick of paying them their inflated prices so we turned to buying online and caused them to go south with their revenue. The result? Bigger than normal sales and some retailers even closing. Bottom line - we were unhappy with their treatment of us and decided to do something about it (conciously or not).

So yeah, please think about cancelling your subscriptions if you are adversely affected with the current maintenance schedule. I for one will not be paying them and waiting for 3-6 months so they can fix the issue.

and i would be ok with that if thats what they said - right now though its a blanket "NO" with no plans to change anything at all. and its fairly obvious where their bias lies - EU are screaming about it - Oceanic are screaming about it - Americans are happy because they are being catered to.

exactly - even if you cancel at the beginning of the month and resub when you run out - there will at least be a large number of exit surveys indicating that this is a problem - and being first and foremost interested in their income streams BW will probably take notice

Mostly I don't have an issue with missing 1 night of prime time. The biggest issue for me is the fact that we have been told that this is the way it is going to be yet are expected to still pay the same subscription fee to play 6 nights. If BW does not have the technology to cater to different time zones why expect customers to still pay a fee for limited access.

Australian here, played MMOs since release of WoW.

That was a good 5 year slog of requesting Oceanic servers, and at the end of the day we still never received what we wanted - just a West Coast US server with Oceanic realm time.

I for one am extremely grateful that Bioware gave us a physical server on shore to provide us with decent ping for the first time in an MMORPG.

It is a sacrifice to lose prime hours of play time every Tuesday, would the shoe be on the other foot and this be occuring to the Yanks - it would be changed because they are the majority of the player base.

I get to do maybe 30 minutes of playtime on a Tuesday soon as I get home from work before the servers go down. It sucks, but then I go play BF3 or watch some TV shows I've been saving.

Not the end of the world for us, and Bioware should be thankful that the majority of Aussie players don't make a big fuss about it. I would appreciate Bioware showing some appreciation of our patience by discounting monthly subscription or renumerating X amount of hours playtime rollover.

Let's do an approximation - US players pay their $15 a month and judging on peak times of 5pm-11pm, get their moneys worth. Oceanic players pay $15 a month and lose out on 4 x 6 hours worth of playtime per month (24 hours).

To be fair, Oceanic timezone players should be given a renumeration of 24 hours playetime each month. I'm happy for this amount of hours to vary based on average peak time and length of maintenance or just a pure restart.

Now I know there are some who fall outside peak zones and have special shifts or hours of play, but you are the minority. Whilst I know Americans view us as the minority, hence the peak zone outage for us, we are not.

We are paying customers entitled to the same access and privaleges prime time players are. In lieu of that, I have suggested a viable alternative.

I will say it again, and hope you guys can point out whether my logic is flawed in any way.

BW DOES NOT CARE. Complain and suggest all the alternatives you want, they are either not listening or it is going through one ear and out the other.

What's wrong with cancelling your subscription, telling them why you cancelled and then resubbing before your game time for the rest of the month is up?

That is the only way we can force them to change their ways. Not like we can ask the law to come and force them...

I personally do not care how busy they are trying to fix the game; I'm a full paying customer and do not get to choose which day of the week I can play while US players have all 7 days of their prime time unaffected.

By not cancelling you are letting them get away with this crap for which there is no reasonable excuse except that they possibly stuffed up.

Sure they gave us Oceanic servers, that's great and all. But they still take them down during our prime time - that is pathetic planning.