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Cannot set up a subscription.

STAR WARS: The Old Republic > English > Customer Service
Cannot set up a subscription.

Helmrik's Avatar


Helmrik
12.13.2011 , 10:01 AM | #1
Hello.

Maybe I'm missing something here, but I cannot seem to set up a subscription for my SWTOR account.

I have a CE copy (and serial) which arrived in the mail today, along with a pre-order code I entered earlier this year.

Now, the client tells me I am eligible for the pre-launch start (13th of december), and the only thing missing for me to play is the subscription details, which I cannot enter.

I understand there is a LOT of traffic on the servers processing this sort of stuff today - question is, am I not able to set up a subscription today because I am in fact; NOT eligible for the pre-launch, OR are the servers completely bogged down in traffic today?


Thanks in advance.

Staalker's Avatar


Staalker
12.13.2011 , 10:05 AM | #2
You HAVE to recieve your early access invite first.

Even if you have your copy already, you can't get in the game until you get that invite.

Once you have your invite, you should be able to go about setting up your sub and entering your product code.

It's this way because Early Access isn't part of the actual game time.

Cheers.