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First BioWare Post First BioWare Post

Peeved's Avatar

03.08.2012 , 11:51 AM | #1
Thinking about updating my iphone 4 to the new IOS. Has anyone had any problems updating their iphone with the security key app? I will wait if its gonna cause issues with that, but just wanted to take a second and ask if anyone has had issues with this before hand.

Thanks in advance.

Beesodd's Avatar

03.08.2012 , 11:54 AM | #2 This is the last staff post in this thread.  
Greetings Peeved,

You may wish to contact our phone support to have your old authenticator removed before you update your phone, and then re-add it afterwards.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Peeved's Avatar

03.08.2012 , 12:00 PM | #3
Ok, thank you for the advice. I am going from 4.1 to 5.1 IOS, and it tells you it removes and reinstalles all the apps, so that sounds right probably. Thank you.

Peeved's Avatar

03.08.2012 , 01:13 PM | #4
Got it done in under 5 mins. Even though it sounds like your cs is outsourced, they did me a great job. Thank you again for the quick response, and easy as pie cs.