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iPhone mobile authenticator - how to find 7 digit code

STAR WARS: The Old Republic > English > Customer Service
iPhone mobile authenticator - how to find 7 digit code
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AkilZodiac's Avatar


AkilZodiac
12.16.2011 , 07:54 AM | #11
Quote: Originally Posted by Drizix View Post
Figured it out. Yes you log on, go to "my account" and click on "set up authenticator". Have to have app open and account info open at the same time. It will give you a 7 digit code to enter then a 20 digit right below that. Enter the 7 digitt first, then it will ask for the 20 digit code(they cannot be copied and pasted so write them down carefully). After that, the app will display an 8 digit code that you put in a space at the bottom of the account page. From that point on you will need authenticator to log on.
"It" will give it.

Where will I see this code? I've had both the app and the website open; it doesn't change anything. I click set up authenticator but I get no codes.

Edit: Oh, wow I figured it out. I had to click "Don't set up authenticator" first. Once that is done it will give me a list, asking me if I want to set up a mobile one, or physical one. Click the mobile bar link, and you're golden.
DecemberCrew

We could pre-order in July? Whatever.

D6-R8's Avatar


D6-R8
12.16.2011 , 08:16 AM | #12 This is the last staff post in this thread.  

Hi all,

Please check the suggestions on this thread which may be useful. We are on our side working on clarifying and updating our help center.

Thank you for your patience.


D6-R8 | BioWare Customer Service - Forum Support

Drizix's Avatar


Drizix
12.16.2011 , 08:27 AM | #13
Quote: Originally Posted by AkilZodiac View Post
"It" will give it.

Where will I see this code? I've had both the app and the website open; it doesn't change anything. I click set up authenticator but I get no codes.

Edit: Oh, wow I figured it out. I had to click "Don't set up authenticator" first. Once that is done it will give me a list, asking me if I want to set up a mobile one, or physical one. Click the mobile bar link, and you're golden.
I didn't explain it completely, sorry about that. Lots of steps to set this up but least it's done.