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Customer Service Dissapointing..

STAR WARS: The Old Republic > English > Customer Service
Customer Service Dissapointing..

AnFuAr's Avatar


AnFuAr
12.16.2011 , 12:41 AM | #1
The customer call service is really dissapointing.. I been calling for 3 days already because i forgot one of my security questions and they never answer, damn im even lucky if i get on line to wait for one of the "agents" to pick up the phone.. Most of the time a pre-recorded message tells me they are too busy.. (9/10 calls).. So now I can't log in and they can't do anything thru email.. Starting to think twice if i would play this game or not since they can't help the customers faster than this..

AnFuAr's Avatar


AnFuAr
12.16.2011 , 01:09 AM | #2
Can someone pick up the phone? 4hours waiting and still no answer.. 3rd day.. I dont feel really important dosnt matter how many times your stupid machine tells me that.. Even the ppl who answer the emails can't do anything.. Of course you are really fast to close conversations about other games in your forum but when we ask for real stuffs noone's there? *Clap clap* awesome.. Paying 150$ for the CE's to be like this..