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Deluxe pre-order

First BioWare Post First BioWare Post

Drampam's Avatar

12.15.2011 , 09:31 PM | #1
Bought Deluxe verion, which includes TAPA, dancer, camera and signal pistol, but ingam I got only yellow crystal, nothing else. Can anyone tell me when I supposed to get all those things and why I still didn`t get them.

And also I`ve got a question about auctioner, does SWTOR have such thing and where is it situated?

Cryptoling's Avatar

12.15.2011 , 09:35 PM | #2
I was told by customer service I would get those items upon entering my retail code for DDE.
Khaled - Jedi Sage - Krayt Dragon
<Carnage Gaming>

MordinRen's Avatar

12.15.2011 , 09:36 PM | #3
Same here. Paid for Deluxe but only have crystal available.

Ratae's Avatar

12.15.2011 , 09:37 PM | #4 This is the last staff post in this thread.  

Hello Drampam,

You should currently only be able to see the “colour crystal” item on your account management page. Once you have received your copy of the game at launch and entered the retail game code, any other account items and privileges that you are eligible for will be viewable.

Hope this answers your question.
Ratae | BioWare Customer Service - Forum Support

Yertzi's Avatar

12.15.2011 , 09:40 PM | #5
Does this mean people who bought it on Origin who only have a product code won't get the items until the game is released?

Azumoth's Avatar

12.15.2011 , 09:43 PM | #6
Probably. The same as everyone else.

Yertzi's Avatar

12.15.2011 , 09:47 PM | #7
After a bit of searching found this -

People will get their retail keys 8:00 AM PST 16th so I'm guessing people will be able to get their items then.