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Player driven anti-cheat system that won't kill dev time

STAR WARS: The Old Republic > English > PvP
Player driven anti-cheat system that won't kill dev time

Pestwulf's Avatar


Pestwulf
02.13.2012 , 09:09 AM | #1
Hey,

I would like to propose you implement an anti-cheating system to help out in warzones. When you have someone who is cheating (moving at insane speeds for the entire match, attacking you from across the map, etc) It really causes frustration and a ill feeling toward the game.

I understand developers will die a horrible agonizing death if they had to investigate every claim, because a lot of times, it simply isn't cheating but just a lack of understanding on what other classes are able to do versus the persons perception.

So why don't you implement a Cheat column like you do the MVP column? let people earn cheating points and when they reach a thresh-hold that you feel deserves investigation you can look into it. That way it's player driven, but it also weeds out the Rage portion of the accusations.

I would think something like this could help ban the folks that ruin the game and keep your devs, customer service, etc guys doing better things than tracking down false leads.


Just a suggestion. If you don't do something like this, then please just do *something* it's annoying as hell and very irritating.

Rehneu's Avatar


Rehneu
02.13.2012 , 09:12 AM | #2
Better yet, implement a system that allows us to contact GM's directly so they can see the issues when they occur instead of continuing the postponement of them.

Pestwulf's Avatar


Pestwulf
02.13.2012 , 09:28 AM | #3
Quote: Originally Posted by Rehneu View Post
Better yet, implement a system that allows us to contact GM's directly so they can see the issues when they occur instead of continuing the postponement of them.
The problem with that is the million user player base. It's just not realistic that they can hire enough people for this duty so that when you need to report it they can get there in time to observe the behavior.

You also have people who will report because the "suspect" cheating, or because they are just so pissed that they want someone to listen. A points system like this would allow them to set a threshold so that only offenders that trigger an alarm will have to be investigated.

Lormif's Avatar


Lormif
02.13.2012 , 09:30 AM | #4
Quote: Originally Posted by Pestwulf View Post
Hey,

I would like to propose you implement an anti-cheating system to help out in warzones. When you have someone who is cheating (moving at insane speeds for the entire match, attacking you from across the map, etc) It really causes frustration and a ill feeling toward the game.

I understand developers will die a horrible agonizing death if they had to investigate every claim, because a lot of times, it simply isn't cheating but just a lack of understanding on what other classes are able to do versus the persons perception.

So why don't you implement a Cheat column like you do the MVP column? let people earn cheating points and when they reach a thresh-hold that you feel deserves investigation you can look into it. That way it's player driven, but it also weeds out the Rage portion of the accusations.

I would think something like this could help ban the folks that ruin the game and keep your devs, customer service, etc guys doing better things than tracking down false leads.


Just a suggestion. If you don't do something like this, then please just do *something* it's annoying as hell and very irritating.
actually that would kill more dev times then just fixing the cheats, just deciding what is acceptable times would take a huge amount of time.

Moosimoo's Avatar


Moosimoo
02.13.2012 , 09:30 AM | #5
I'm up for this. I'd vote for a cheater on my team. It ruins the game for both sides.
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Pestwulf's Avatar


Pestwulf
02.13.2012 , 09:40 AM | #6
Quote: Originally Posted by Lormif View Post
actually that would kill more dev times then just fixing the cheats, just deciding what is acceptable times would take a huge amount of time.
Doubtful. All they have to do is implement it for a week and look at their totals at the end of the week. There will be some background noise and then there will be spikes. The spikes are interesting, the background noise is not.

Set an initial threshold for the spike to reach, and then raise or lower it as the months go on. That isn't a lot of number crunching or work that isn't mainly computer driven by a reporting system. Once the system is built, it just kicks out the offenders accounts to whichever group needs to see it allowing them to target their investigations more accurately.

oblongship's Avatar


oblongship
02.13.2012 , 09:41 AM | #7
Quote: Originally Posted by Pestwulf View Post
Hey,

I would like to propose you implement an anti-cheating system to help out in warzones. When you have someone who is cheating (moving at insane speeds for the entire match, attacking you from across the map, etc) It really causes frustration and a ill feeling toward the game.

I understand developers will die a horrible agonizing death if they had to investigate every claim, because a lot of times, it simply isn't cheating but just a lack of understanding on what other classes are able to do versus the persons perception.

So why don't you implement a Cheat column like you do the MVP column? let people earn cheating points and when they reach a thresh-hold that you feel deserves investigation you can look into it. That way it's player driven, but it also weeds out the Rage portion of the accusations.

I would think something like this could help ban the folks that ruin the game and keep your devs, customer service, etc guys doing better things than tracking down false leads.


Just a suggestion. If you don't do something like this, then please just do *something* it's annoying as hell and very irritating.
You do know other people grief other people right?

If someone runs a premade and they don't like a person on the team or the person has mouthed off but played a perfectly legit game then the entire premade could just voted them a cheater.

Leaving the deciding factor in players hands would only hurt the BW team because you would have a ton of tickets proclaiming innocents and they would have to investigate each one.

Pestwulf's Avatar


Pestwulf
02.13.2012 , 09:49 AM | #8
Quote: Originally Posted by oblongship View Post
You do know other people grief other people right?

If someone runs a premade and they don't like a person on the team or the person has mouthed off but played a perfectly legit game then the entire premade could just voted them a cheater.

Leaving the deciding factor in players hands would only hurt the BW team because you would have a ton of tickets proclaiming innocents and they would have to investigate each one.

A points system like this has many possibilities that can be programmed in. The simplest is just a tally with a threshold. That alone eliminates the random griefer and rager that does things out of malice or spite. It would take a concerted effort, of constant matchups and constant reporting every time to trigger a false spike.

This type of false spike would have a signature however, it would be coming from the same people over and over again. This is another from of threshold. A program can easily look for not only the number of votes a person got for cheating, but also from how many unique sources it came from. If a small number of people are reporting over and over again to grief, it can be ignored, investigated...whatever the devs want to do about it, but it's not a big deal for a program to handle.

Rehneu's Avatar


Rehneu
02.13.2012 , 09:55 AM | #9
Quote: Originally Posted by Pestwulf View Post
The problem with that is the million user player base. It's just not realistic that they can hire enough people for this duty so that when you need to report it they can get there in time to observe the behavior.

You also have people who will report because the "suspect" cheating, or because they are just so pissed that they want someone to listen. A points system like this would allow them to set a threshold so that only offenders that trigger an alarm will have to be investigated.
If the report that gets the immediate response from a GM is related to x times a specific player is reported, then yes it is feasible. This will indeed give those non-cheaters reason to actually report those that they "suspect" or know are using methods that are indeed against the EULA/TOS. From there, after x number of reports on against the same user account, the GM can pull the logs to see the activity as well as monitor them live in game.


Things like this are done in other mmo's that have much smaller budgets and staff. No reason this can not be done here.

The cheaters need to be given a vacation and stripped of anything they gain during those matches they cheat in.

oblongship's Avatar


oblongship
02.13.2012 , 09:58 AM | #10
Quote: Originally Posted by Pestwulf View Post
A points system like this has many possibilities that can be programmed in. The simplest is just a tally with a threshold. That alone eliminates the random griefer and rager that does things out of malice or spite. It would take a concerted effort, of constant matchups and constant reporting every time to trigger a false spike.

This type of false spike would have a signature however, it would be coming from the same people over and over again. This is another from of threshold. A program can easily look for not only the number of votes a person got for cheating, but also from how many unique sources it came from. If a small number of people are reporting over and over again to grief, it can be ignored, investigated...whatever the devs want to do about it, but it's not a big deal for a program to handle.
You are talking about a lot of "if"'s and relying on players not being jerks.

Also like I said someone could not be liked on their server and with no cross server WZ's they could easily be voted a cheater by a bunch of trolls and get falsely banned.

Leaving server administration to the masses is just a bad idea.