Rate Bioware's performance thus far.

For me the game is probably overall a 6/10.

The Good-

Launch- 10/10- I will give BW their due here. It was an extremely smooth launch for most people. One of the smoothest I've experience. I thought that early release was well handled.

Class Content-8/10- Again overall I think this is a good area for BW too. I have played every class, although admittedly none of the are maxed out yet, and find most of the story lines to be enjoyable. There are two that just don't do it for me, but I do not expect everyone to like every class.

Voice Acting- 9/10- Again a good job. Can't stand the male consular voice, but outside of that the voice acting is awesome and adds game immersion.

Quickness of Patching- 7/10- BW is relatively quick to patch any bugs that are discovered. While its annoying that their patch times are always during my play times, I do appreciate them actively trying to fix problems.

RP Community- 10/10- All of my toons are on RP servers and its been a great experience. The community there is awesome. Always willing to help and always putting together awesome in game activities that allow you do more than collect x of these, or kill x of those.

The Horrible-

Customer Service- 1/10- I know that some people have had an excellent response from CS, but I am not one of them. I understand cookie cutter responses, but I do expect at the very least that your cookie cutter response be at least on the same subject that my problem is on. Plus I do not like that BW closes tickets before they have been resolved. Calling didn't help in my case, as I am not sure that the person spoke any English.

Patching/Maintenance- 3/10- I am one of those weird people that read the patch notes every time. And every time BW is still trying to fix the same issues. Whatever they do Tuesday they end up having to emergency patch Thurs-Sat. I know its a new game and eventually things should get better, but I still don't get how they can continually make the same mistakes.

PR Department- 3/10- They really should keep some of their developers from talking to the press. Its getting really old to hear only 5% are having problems, and most of them are on low-end computers. While some problems are on the user end, not all of them are. These developers have no facts to back up their statements but just play the blame game.

Forum Community- 2/10- As a whole its just awful. Yes there are some great people here trying to help, but they are overwhelmed. Between the fanbois and the haters its hard to post anything here. Than you have the elitists who complain about the casuals. I've already seen that word used in a derogatory form on this thread several times.

Release 9.2/10

Content and Bug Fixes 9.6/10

7/10

Bioware got lazy in the last couple of years. Hopefully ME3 will be their redemption

For launch 9/10
Overall the launch basically was a smooth nice launch. reason not a 10 is because of the staggered start date.

For fixing bugs 6/10
This is for fixing them only and for the most part its ok. They have fixed some bugs but many times their fixes have caused even more

For adding new content 1/10
I do not consider adding something that should have been in game at start as being new content when they add it.

For game design 2/10
The game design is pathetic, the only reason they get a 2 is for the quest line that moves along as you level and for the very feew instances where your choices determine quests.

For content 5/10
Leveling alts is not content. They have good content for leveling as in 2/4 heroics and flashpoints and they do have 2 operations. They do not have much endgame at all.

For game play 2/10
Not much to say but gameplay cant be much when you get bored if your playing for over an hour.

For PR 1/10
Their entire PR is to not answer questions but avoid them. Everything is being looked at and could be comming in the future. Even if I didnt want something I would rather them just say Yes its coming and then I would deal one way or another. Everything is also so top secret, space is gonna get a major update but we are not saying one word about it. Legacy is coming and no sneak peaks.

Overall 2.5/10

The few good things no where near make up for all the bad things with the game.

The biggest problems with the game

1. No lasting endgame content
2. All based around single player play and nothing to promote group play
3. A straight right to nothing. This has got to be the most linear game I have ever played.
4. Nothing to distract people while leveling
5. Making a choice means nothing. 99% of quests lead to same quest and LS/DS means nothing.
6. Stale worlds
7. Non existant interaction between factions.
8. Restricted planets
9. Game flow as in how the things in the game itself interact. FPS,lag etc
10. Originality. They have class quests and voice acting but its all the same each quest leads to the same place and we will just use the ship droid as an example, once you hear it once you want to get earplugs to avoid hearing it again.


Thats just some there are so many I cant remember them all.

If I had to guess how much they spent on it just by looking at the game I would say 2-3 million. There is nothing in the game that says 200 million dollars but there are tons of things that says 2 cent special.

PvE = I would give a 9-10.

PvP = I would say it is a 2-3. Exploits rule the PvP and fair play is a myth. WZs you find yourself on a 6-8 man team vs 9-16 due to an exploit use. Open PvP they use a exploit to keep standing up after you kill them and this will happen till you die or they give up.

Customer Service = 0-1 insulting at best with their automated responses and lack of action. Being told to respond to a ticket with more information and they close the ticket.(Cannot reply to a closed ticket) Forums have been full of trollers that are placed here to defend the game with excuses but you get banned from the forum if you do not reply to them how they want you to.

As far as I see it this game seems to be following int he footsteps if the failed games of old. It will be free to play within 2-3 years if they keep on this path...(And before you go off saying "No it won't" remember that most of you are the same people who said AoC , D&D, CoH , Lotr , and Star Trek would not be free to play)
Almost every mistake made by each of the games that have failed is being repeated here.
I looked forward to this game and after taking part in many of the beta tests I though this game was really going to listen to the players and fix the issues. But this has become a deal where they make a post about their stand on the subject and then never do anything about it. Or they play the major card of "We cannot tell yo the outcome of your ticket. Then what am I paying for?? You make the free to play games look better and better with your lack of solid customer support or action.

You do not hold your hand out , take money from a customer and slap them in the face while saying "That's what ya paid for"

I am very disappointed with BW int his but not surprised at EA customer support. Rated one of the worst Customer Supports each year but congrats you are on track for another Fail customer support title.

7.5. I think they could do a better job of triage of current issues. Also Im not entirely sure why new patches, more often then not, are worse then the preceding one. The patches are made to fix issues but they seem to create new ones as well. I think better internal testing is needed for future updates. But for a company new to mmo's they are learning fast and doing pretty well.

How long before this thread is closed? Anyone else noticed the mods shutting down anything negative?

You obviously haven't been around the forums much.

There are 100s of negative posts/threads that are ongoing.

I give BW and SWTOR an overall 7.9/10

Fun game, but has bugs.
Crafting needs work.

Will most likely be 8.5-9 after patch 1.2

I've been around a whole bunch. Check out the latest threads in the past hour over half have been closed within a few posts. I think the mods are stepping up their game and trying to put out the dissent by silencing those not happy.