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"Pending" quest log is broken.

STAR WARS: The Old Republic > English > Customer Service
"Pending" quest log is broken.
First BioWare Post First BioWare Post

Nexiy's Avatar


Nexiy
12.15.2011 , 01:10 PM | #1
There are three "ghost quests" in my pending log, (quests that don't exist).
I am unable to accept any new quests or turn-in any current ones because I am getting the "You must claim some of your pending rewards before doing that!" error.
I submitted a ticket over 13 hours ago and still have no gotten a response.

This bug has FORCED my character progression to a standstill as I am unable to even start a conversation with this bug.

Please help...
Know your limits, then surpass them.
Snow Avanders: Sniper, Sith Wyrm
Areia Avanders: Sith Sorcerer, Sith Wyrm

F u s i o n

nuclear-penguin's Avatar


nuclear-penguin
12.15.2011 , 01:15 PM | #2
tried repairing the client?

Nahaj's Avatar


Nahaj
12.15.2011 , 01:16 PM | #3
Quote: Originally Posted by Nexiy View Post
There are three "ghost quests" in my pending log, (quests that don't exist).
I am unable to accept any new quests or turn-in any current ones because I am getting the "You must claim some of your pending rewards before doing that!" error.
I submitted a ticket over 13 hours ago and still have no gotten a response.

This bug has FORCED my character progression to a standstill as I am unable to even start a conversation with this bug.

Please help...
I am in the same boat, I am stuck on my ship and cannot leave. The bug will not even let me interact with my ship door to leave. Ticket submitted about 25 minutes ago, and there is no high priority queue.
Rhaive
Proxy Jawas, Belgoth's Beacon
Guild Mathemagician

Slowhands's Avatar


Slowhands
12.15.2011 , 01:20 PM | #4
Same problem here. I was able to leave my ship by queuing for PVP and then getting myself afk kicked to vaiken spacedock. I cannot board my ship now, and I cannot accept any quests or board anyone elses ship. I tried calling customer service but they are rammed, I created a support ticket but I dont expect any response for a while....


Really frustrated right now... All my friends are waiting for me to continue questing
"Get in there you big furry oaf, I don't care what you smell!"
¶█╬╬╬╬╬╬°¯°█|{▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓)

YakWaffles's Avatar


YakWaffles
12.15.2011 , 02:25 PM | #5
Same here.

Nahaj's Avatar


Nahaj
12.15.2011 , 03:13 PM | #6
Rhaive
Proxy Jawas, Belgoth's Beacon
Guild Mathemagician

Cerimon's Avatar


Cerimon
12.18.2011 , 05:09 PM | #7 Click here to go to the next staff post in this thread. Next  
Greetings All,

Please see this post for more information regarding this issue. We are actively investigating this and apologize for any inconvenience caused.
In the interest of consolidating discussion we ask that you use the active thread here. Thank you!

Thank you for Pre-Ordering Star Wars™: The Old Republic™

Cerimon | BioWare Customer Service - Forum Support

Cerimon's Avatar


Cerimon
12.20.2011 , 07:19 PM | #8 Click here to go to the next staff post in this thread. Next  
Greetings All,

Please be advised that a resolution to this issue is in-process.

Thank You for playing Star Wars™: The Old Republic™

Cerimon | BioWare Customer Service - Forum Support

Cerimon's Avatar


Cerimon
12.21.2011 , 12:09 AM | #9 This is the last staff post in this thread.  
Greetings All,

Update : The Pending rewards issue has been resolved. Please exit the game and re-enter to patch your game client.

Thank You for playing Star Wars™: The Old Republic™

Cerimon | BioWare Customer Service - Forum Support

haXwk's Avatar


haXwk
12.21.2011 , 12:10 AM | #10
Quote: Originally Posted by A4-I4 View Post
Greetings All,

Update : The Pending rewards issue has been resolved. Please exit the game and re-enter to patch your game client.

Thank You for playing Star Wars™: The Old Republic™
Jesus tap-dancing christ they fixed it. Thank you bioware, thank you <3