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Bioware developers and QA-Dept. Are you awake? Fix your game.

STAR WARS: The Old Republic > English > Flashpoints, Operations, and Heroic Missions
Bioware developers and QA-Dept. Are you awake? Fix your game.

Karkais's Avatar


Karkais
02.09.2012 , 03:42 AM | #41
Quote: Originally Posted by racsofp View Post
I'm sorry. That made me laugh. Not because I don't feel bad for you (I really do), but I was totally not expecting that sentence to end that way.

"when I enter my story area/instance, I get stuck and can't move" or
"when I enter my story area/instance, the boss is bugged and resets right before I kill him"

Was expecting something like that.

Anyways, that sucks. It seems like more and more people are leaving for one reason or another. My friend who I started with is probably not resubbing this month. He got to 50, but said the cities and planets feel kinda dead...lifeless to him. He liked the game, had fun levelling, but it just doesn't feel alive to him so he's going back to the game we used to play (not WoW).
Yep, there has been cases where you instantly die without being in combat. Travelling with speeder to the EV lavalake boss springs into mind. (I dont know if thats fixed yet, I doubt it considering that old bugs seem to resurface after couple patches. Its like Bioware doesnt keep track properly of the latest revision. )

In some cases Bioware has almost managed to fix some bugs, but it seems that operations are the very bottom of the barrel.

It sure would help if Bioware took some time to test a patch with multiple solutions released at same time, instead of taking the servers down every couple days to introduce a minor patch which has a chance to break more than it fixes. Go back to one patch per week, and only deviate if theres an emergency patch thats either fixing a gamebreaker to most players or fixing an exploit. Haste makes waste.
"Their strength became my own. Their minds became my own. All flesh is my flesh. None move, save I will it. This is the rule the Sith were promised, and I have made it real!"
- From the codex of Karness Muur

SunwindIon's Avatar


SunwindIon
02.09.2012 , 05:31 AM | #42
Quote: Originally Posted by insanelf View Post
You are aware that no serious raider has a lvl 50 character on the test server because there is no NPC that makes you lvl 50 or allows you to copy your main over?
what does this have to do with anything? are you seriously trying to say the reason the game is buggy is because the players don't test it? I don't know whether to laugh or weep for humanity..

insanelf's Avatar


insanelf
02.09.2012 , 05:34 AM | #43
Most of the bugs we are facing today have been known since beta and instead of fixing them - new ones have been introduced.

Scour the forums. I have never seen MMO forums full of threads "List of bugs about game system X"

[Current Bug List] Crew Skills
Master bug list for all heroics/flashpoints/operations:
** Definitive PvP Bug List **
*** Ultimate Bug list : Check here for known bugs and possible workarounds ***
Complete jedi shadow/sith assassin bug list
Bug List

And this is just the tip of the iceberg.

I bet if i come back after the next 3 MMOs are released this game will still be plagued by the same bugs as today.
Proud Republic Player.

Celestria - Jedi Shadow - <Singularity> - Atho City
Fail Ilum PvP

Replicas's Avatar


Replicas
02.09.2012 , 06:48 AM | #44
Hopefully this will be a lesson for future MMO developers that nomatter how great your licence is if your dont fix silly clear issues prior to release you will loose your thunder fast and once that is lost its going to be a steep hill to get it back, if you ever can.

The race to release before christmas now looks folly, sure we have hindsight now but as I say a lesson for future.

Despawing bosses, pvp wins not counting are really very deep issues not to mention the trival issues like not beeing able to link all types of gear in chat and dropping grey quests, how did they get through?

I love MMOs and I love SW (was the first film I ever saw at the pictures in 1977 I was 6 and my grandfather snoored all the way throught it, incredible bless him) but for me this game feels too raw. Not really sure if my mind has taken a fonder recollection of other mmos in the past at launch but I dont remember the good ones being this bad.

I have tried I have two 50s and a few at lv 30odd, raided the two raids but I work full time and when I get home I dont really want to have to deal with problems which are out of my control to fix, my free time is too precious. Sad really I wanted to like this

Veltpunch's Avatar


Veltpunch
02.09.2012 , 10:04 AM | #45
I speak too as a member of Singularity. We spent one whole night just trying to beat the friggin bugged pylons and another 4 hours the next day trying to kill SOA NM mode. Every single time we would either encounter invisible lightning balls, platforms gone, falling through and reappearing, and Aggro resets. SOA is a joke.

Anyone else complaining that this is how it works, dont even bother posting here untill you've had a shot at him.

Generaljerms's Avatar


Generaljerms
02.09.2012 , 10:44 AM | #46
I haven't run SOA but the bug your facing sounds really stupid and I feel for you. I'm having problems with the loot system being broken and its rather frustrating aswell. But i'm not going to sit here and condemn Bioware for having bugs, it is a new game and **** is going to go wrong. I think of an MMO as a human; Living and functioning as a regular person should, then we get sick or injured (in-game bugs). Now we all know we get sick from time to time or somehow injure yourself, we take medicine (minor patches) to dull the effects of whatever we are suffering but sometimes that medicine as bad side-effects (more bugs). For while we just wait it out hoping for our body (Bioware) to fix itself. We can't make ourselves instantly healthy again everything takes time nor am I saying that your or my bug isn't something that shouldn't be fixed or ignored, all I'm saying is that there are many problems going to come up we just need to be patient for them to fix it. This game has great potential and I'm sure you've enjoyed other aspects of the game other than raiding, so I don't think you should un-sub just due to a bug that might even be fixed next week. Anyhow; goodluck on your raids, I hope you get lots of shinny loot and you can beat him even with the existing bugs.
May the Force be with us all.

LordArioc's Avatar


LordArioc
02.09.2012 , 11:25 AM | #47
OP,
Let me start by saying, I feel your pain. We have been trying to work through 16m EV NMM this week for the first time, and the bugs are maddeningly frustrating. We had to stop Tuesday because we got the "last wheel needs 1 turn, locks up" bug on pylons, then we couldnt seem to reset the instance, no matter what we tried, so we went to bed.
Last night SOAs problems plagued us. Missing platforms, the new dropping agro, the new "destroy the pylons on his way down doesnt reduce his super nuke charge" etc etc.
Next, let me state that I am a professional software developer. I have worked on a large client server system which is periodically and fairly frequently updated, which is in many ways similar to an MMO system, for the past decade.
That said, I really do not think the problem is the QA department. The testers have found these bugs. They are glaringly obvious, easy to reproduce, and occur frequently. Moreover, they have been reported by umpteen end users. The development team is aware of these bugs.
The bugs arent being fixed in a timely manner due to business decisions. That is, Project Management is prioritizing what should be worked on, and when. These bugs that are plaguing us, in the minds of the project managers, are either too costly or dont generate enough of a potential revenue loss to warrant fixing right now.

TL;DR - testers are not idiots, these bugs have been reported, other things are "more important" to work on in the business manager's judgement.

Farabee's Avatar


Farabee
02.09.2012 , 11:26 AM | #48
Finally killed Nightmare Soa 8man last night after 4 hours of attempts.

It felt like we just rolled dice until we won. The fight is so bugged that you have to basically pray that events happen as they are intended and in a favorable order to win. There is no way this is intended.

Bioware, you have 14 days to fix your game before you lose my subscription AND my Mass Effect 3 preorder.
An open mind is like a fortress with its gates unbarred and unguarded. -Imperium proverb

Holly_MF's Avatar


Holly_MF
02.09.2012 , 01:28 PM | #49
Quote: Originally Posted by LordArioc View Post
TL;DR - testers are not idiots, these bugs have been reported, other things are "more important" to work on in the business manager's judgement.
Having worked in QA in the video game industry, I agree. However, QA does have some pull by saying, "We ABSOLUTELY cannot let this go live."

And the bottom line is, sometimes they report bugs as being fixed in the patch notes, when in reality nothing has changed with the bug or it's bugged in some new way.

The fault of that is on the whole company. (Not individual testers, but the team as a whole.)

After posting in this thread last night I realized how unbelievably unhappy I've been with the game. I was REALLY looking forward to raiding last night, but the bugs made it impossible. Most of my fun was hanging out with my guild, and I can do that without paying $15 a month.

TOBY_FLENDERSON's Avatar


TOBY_FLENDERSON
02.09.2012 , 02:06 PM | #50
SOA? Sons of Anarchy? Is Clay bugging you?

And on a serious note I still have a character frozen in a non existant conversation so good luck with that.
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