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Security Questions

Semprevivo's Avatar


Semprevivo
12.15.2011 , 10:31 AM | #1
I've emailed the customer service, and I've been on the phone with them on hold for 2 hours now. I don't understand why so many people have the same exact problem I have, and they haven't fixed it yet. It keeps asking me the same question, never a different one, (whats the point in having 5?) and its the only question in this world for the life of me, I could NEVER imagine picking. I'm very disappointed in the service. I paid $150.00usd for this game because I wanted early access in yet i'm missing every minute of it because of what seems to be like a system error on their part. BIOWare needs some serious advice and mentoring on capturing their customers feedback and efficiently using it.

Edhelliel's Avatar


Edhelliel
12.15.2011 , 10:32 AM | #2
Join the club.

I suggest making a facebook post. They tend to like that...
"A Hero and Coward both run, only a Hero runs in the right direction."

Minotoro's Avatar


Minotoro
12.15.2011 , 10:34 AM | #3
same issue here, they need to rotate the darn questions. Not ask the same question over and over again, If I knew the Answer I would not need to speak with customer service.