Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer

Moblie auth - iPhone.. HELP!

oveyonkanobie's Avatar

12.15.2011 , 10:18 AM | #1
So I downloaded the auth for iPhone.... When I load it for the 1st time to set it up It asks me for a serial number.. I dont have one? here do I find this? So for giggles I put a number in. after this it asks me for a Activation code... Anyone that could help me get this on my account please? I kinda need help.

kurganxy's Avatar

12.15.2011 , 10:24 AM | #2
Yeah, ive got this too.. Do you have to buy a physical authenticator to use the app or what?

Ackzabar's Avatar

12.15.2011 , 10:25 AM | #3
Also it asks for a 7-digit serial number, but the security tokens have 10-digit serials.

Agarek's Avatar

12.15.2011 , 10:28 AM | #4
Same issue what serial number do I to use and where do i find it?

keatonb's Avatar

12.15.2011 , 10:30 AM | #5
Same problem, really wanting to do this as my account was hacked in previous games.

mknele's Avatar

12.15.2011 , 10:31 AM | #6
There is a problem with it at the moment.

They are looking in to it.


Hollow_Man's Avatar

12.15.2011 , 10:35 AM | #7
If (when available again) it works the same way it did before they yanked it, the two codes you enter into the app can be found under your account here at, once you click the link to add a mobile security key.

"I see a Hollow Man, gun in hand, it points my way." - The Cult