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Setting up a security key???

STAR WARS: The Old Republic > English > New Player Help
Setting up a security key???

KyleDanva's Avatar

12.15.2011 , 06:29 AM | #1
So i got my CE today with a pysical security key included,
however when i try to type in the verification code it keeps saying that it's the wrong one.

Should be the one on the back which is for me:


Thats 10 digits, where there should be 8...
no matter in what combination i type it, my code doesnt get regonized
any ideas

Zoroth's Avatar

12.15.2011 , 06:34 AM | #2
I think you need to actually activate your fob by adding a security key, BEFORE you type in any of the authentication keys. Or else the game won't know that the fob is attached to your account.

I may be wrong, but I can't imagine anyone being able to use just any authenticator they can find without first setting up a security key for that authenticator fob first.

Just my theory.
May the force be without you.

Eldonn's Avatar

12.15.2011 , 06:35 AM | #3
That is the serial, you need the activation code. The activation code will not come up until after you activate it.

Edited because I read it all kinds of wrong.

Tintagel's Avatar

12.15.2011 , 06:37 AM | #5
You will need to add it to your account
The Red Eclipse - EU

Ravinelle's Avatar

12.15.2011 , 06:39 AM | #6
Actually, I had the same problem. But when you write the xx-xxxxxxx-x, don't use the - between the numbers.

KyleDanva's Avatar

12.15.2011 , 07:18 AM | #7
Bleh nvm was being a total noob :P

i totally didn't notice that in the place where i should have typed my serial number my pc had automatically filled in my email adress

tnx for the suggestions though