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email issue

Anaksunamun's Avatar


Anaksunamun
12.15.2011 , 05:29 AM | #1
Hello, yesterday I spoke with your support I have confirmed that he sent me an email yesterday.
I never received this email. you can tell me what to do in order to access the game?
I called EA and I have also confirmed that it is alright for them. I even made by my ISP to check if there were no mail is on blocks and locked.

GrolschUK's Avatar


GrolschUK
12.15.2011 , 05:32 AM | #2
Log into your account
Go to the Pre-Order section, and download the game client
Let the client patch (20-30gb)
Log in to the game
Play

If you find you cannot log in after the game is patched, you probably have not been selected for Early Access yet, and will get an email sometime in the next 4 days.

Anaksunamun's Avatar


Anaksunamun
12.15.2011 , 05:35 AM | #3
i have a pre-order in date 22/07/2011