4h. downtime... a SATURDAY???

So what is better Emergency Maintenance with no warning or the way BW performed this maintenance? Give BW a break, no matter when they do maintenance it will be during someones play time.

Have a nice day

jesus christ EU player, quit complaining. it 4 hours. go outside or something. its not that bw hates the EU, they just think its the best time to roll out a patch. and if its a weekend patch, then its important. would rather play a broken game or a somewhat fixed game?

jesus christ EU player, quit complaining. it 4 hours. go outside or something. its not that bw hates the EU, they just think its the best time to roll out a patch. and if its a weekend patch, then its important. would rather play a broken game or a somewhat fixed game?

So what is better Emergency Maintenance with no warning or the way BW performed this maintenance? Give BW a break, no matter when they do maintenance it will be during someones play time.

Have a nice day

The EU servers are in Dublin, Ireland, Europe. I don't give a f... where BW's HQ is, that is completely irrellevant.

The game is OFFICIALLY released in EU. It's not like EU are playing on US servers (in which case maintenance times would be completely understandable).

It seems Bioware never learned the ground rule of MMO's:

Don't take the servers down during the weekend unless they're about to EXPLODE

First of all I'd like to point out, that it's me paying you not the other way around. Therefore my feedback can be as much as "this system sucks. Fix it". Negative feedback of this sort is all a company can expect. I don't have to tell you how to fix your game. It's your job to fix it then and come up with ideas, that actually make sense. Which you so far often fail to do.

Second of all you really need to tone down your expectations. From day one you disregard any constructive feedback whatsoever, literally [self-censored] your customers in the face. The rage, insults and rude behaviour is the effect of your doings, so deal with it. Dealing with it by deleting posts and closing threads will only hurt you, as people need to vent their rage somewhere. They'll either unsubscribe or start venting on other forums, which are read not only by your current customers, but also the potential ones. That's how black PR works.

Third of all there is no constructive feedback to give in the subject of the maintenance system. It's obviously and carefully planned to cater your american customers disregarding Europe entirely. Server statistics show, that EU servers are a couple times busier during maintenance hours than the american ones. You could at least have the balls to admit it instead of feeding us with your worthless [self-censored] about "performing maintenance in off-peak hours". There's nothing worse than lying to your customers in the dumbest possible way and expecting them to believe it. We feel like you think we're [self-censored]. We are not. Therefore stop pissing us off with your pathetic lies and admit, that you don't give a flying [self-censored] about your european customers, which are basically half of your playerbase (based on server stat graphs). We'd have a clear view then, unsubscribe and watch your pathetic game crumble to dust while playing something we can actually play whenver we want.

Fourth of all today's maintenance was a bad joke. There are no critical updates in your patchnotes, I can see no fixes like "fixed an exploit, which allowed the attacking side to leave their spawn area before the game begins" or "fixed an exploit, which allowed players to run with the speed of light carrying the ball in huttball games". All I see are quest fixes and some class balancing changes. This could have been done any other day, but you had to pick saturday, which is, for a lot of us, the main part of the week we can play the game.

Last but not least you will not tell me how to give you feedback and I'd strongly advise you (trying to be constructive here) not to control the community on your forums like that, because that will only cause people to create unofficial forums, where they can flame you any time they feel like they need to do it. Accept the fact, that forum is a place you can actually check how the playerbase feels. In case you can't see it alread I'm going to give you a clear message: We're pissed off.

Shame I bought 60 days in advance.

Regards,
Kalantris