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4h. downtime... a SATURDAY???


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Neptunius's Avatar


Neptunius
01.28.2012 , 07:37 AM | #261
Quote: Originally Posted by zandadoum View Post
http://www.swtor.com/community/showthread.php?t=242968

first parragraph what i understand is that tomorrow morning (saturday!) there will be a patch and 4h. downtime?

are we crazy or what? you don't screw EU enough already with weekly maintenance schedule, now you're gonna screw us over half a saturday too?
Im also VERY pissed about this!

Also, this
Quote:
so that we can continue to provide a consistent, quality experience
makes me freaking laugh..

BioWare, do you know what quality experience means?!?!

It sure as hell, does not mean, that you should take down servers for 4 freaking hours on a saturday at day time!!!!!

This is the way you show your respect for your Paying Euro players?!?!
Lindsey Stirling makes amazing music. Go to her youtube channel and listen/watch.
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flashpants's Avatar


flashpants
01.28.2012 , 07:37 AM | #262
its an american game so the downtime is gonna be in favour of the US?
cant please everyone tbh, anyway its a lovely day so go out and get some air lol
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LordCrow's Avatar


LordCrow
01.28.2012 , 07:37 AM | #263
Quote: Originally Posted by Widowmakerz View Post
What I would like to know is, if Guild Wars can do updates and patches, add/remove content without taking down the servers, how come these other companies can't do the same?
do not expect too much from non experienced dev team ^^ they even have no idea how to make character transfer between servers or lfg system, macros, addons.... etc.....

they got enough money at launch time now we can all go back to other games
how different you can explain such silly idea of patching at SATURDAY like just horrible lack of taking care about players , its obviously clear for everyone with IQ>80 that Saturday is day NOT FOR implementing patches.....

NotnowCato's Avatar


NotnowCato
01.28.2012 , 07:37 AM | #264
I have to admit that the alarm bells are ringing for me in respect of how Bioware are proceeding to manage in-game issues and then communicate those to the subscribers. I like the game and am not one to get overly upset over unexpected or extended server outages but their methods of dealing with in-game problems are starting to look shambolic at the very least. Poor customer service, forum censorship, poor communication to the customer, and bizarrely timed and "open ended" maintenance schedules don't encourage loyalty from paying customers. I hope it improves quickly...it has to!

Adderdin's Avatar


Adderdin
01.28.2012 , 07:38 AM | #265
Maintance on saturday morning for EU, this along with maintance at tuesday afternoon/evening makes the Panda's something i just look up to.


Tons of bugs, incompetent customer service, maintance on prime time for Europe. Not splitting EU/US/oceanic maintence times... EA do you want SWToR to be next age of conan? dont you learn from mistakes?
demotivators.despair.com/customerdisservicedemotivator.jpg

Quote:
Originally Posted by Vordy
Well great, then they dont have to fix this because you are leaving anyways....

boobaffet's Avatar


boobaffet
01.28.2012 , 07:38 AM | #266
I play at night, so the downtime affect me as much as european playing in the day and you dont see me whining.

and before someone tell me that the day ( afternoon) is prime time while night is not, sorry but you are wrong.

sleepy_j's Avatar


sleepy_j
01.28.2012 , 07:38 AM | #267
I think this game's staff is mostly composed of quadrupeds..either that or they don't give a crap about us

Zachajariah's Avatar


Zachajariah
01.28.2012 , 07:38 AM | #268
Quote: Originally Posted by ThunderZtorm View Post
4pm GMT. That's the entire Saturday gone for EU players. It's as if BW wants EU players to run away from the game.

Well, they succeeded - sub cancelled.
Lol. I find this hilarious. 24 hours now is squashed into 4 hours?!

If they weren't fixing these bugs, y'all would be crying. Bioware can never win.

Izbehl's Avatar


Izbehl
01.28.2012 , 07:38 AM | #269
Quote: Originally Posted by Marmerus View Post
Thats what you do after work. On weekends you spend time enjoying games and things not related to work and on the evening spend time with friends.

But this is not possible if they keep *********** things up. EA is known for this and I doubt it will change anytime soon. Not until they have someone who knows more about geography and customer service.

This is one of the reasons games like WoW goes so smooth. They have good customer service and don't **** things up so often.
Comparing a game that's been out for years to one that is barely a couple of months old doesn't make sense. Things will break and will need fixing regardless of what time of day it is. If it so happens to fall on peak times, then I hope you're all smart enough to find something else to do other than whinge.

corbanite's Avatar


corbanite
01.28.2012 , 07:39 AM | #270
Quote: Originally Posted by callummack View Post
I give them 1 more month to sort this and if they don't give us our own maintenance window then I am going back to Rift or WoW. I love this game but I am sick of being treated this way by Bioware.

Get your house in order or this will fast become a US only subscriber game.
This.

We can all get over it.. SWTOR isn't that important.

Bioware seriously need to consider that they are a world wide company and not US only. If they want to go US only then do what turbine did to LOTRO.
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