Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer

Security Key

Kelim's Avatar

12.15.2011 , 07:10 AM | #11
Is there a way to delete the mobile Sk app from your account ??

DarkDante's Avatar

12.15.2011 , 07:18 AM | #12
My friend is having the same problem, he has it downloaded but when he hits security key on his account it only asks for the serial number for the physic fob, not for the mobile one.

neonshadow's Avatar

12.15.2011 , 07:22 AM | #13
I also only have the physical key info on my page. Bioware help I want to use the mobile authenticator!
Member of Ludicrous Speed

Vereleisk's Avatar

12.15.2011 , 07:47 AM | #14
Same problems, I get add Physical Security Key, but no buttons for Mobile App.
I'm in Canada, does this mean we have to pay to get secured? I know Blizzard makes no difference between US/Canada, but if I have to order a security token cause I live in Canada....

-kilrage-'s Avatar

12.15.2011 , 07:49 AM | #15
active thread on this with setup instructions.

its not working for a lot of people, no mobile device option.

Hollow_Man's Avatar

12.15.2011 , 09:46 AM | #16
It may be that they yanked it, considering there are at least three issues with it:

1. The directions to install it aren't correct.

2. It gives a false error when you are done installing it, which is misleading.

3. There's currently no way to remove it.

"I see a Hollow Man, gun in hand, it points my way." - The Cult