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Information Request: Network Latency Issues

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Information Request: Network Latency Issues
 
First BioWare Post First BioWare Post

SmokeyMcBear's Avatar


SmokeyMcBear
03.21.2012 , 09:43 PM | #401
Tracing route to 159.153.92.28 over a maximum of 30 hops

1 1 ms 1 ms <1 ms ***
2 5 ms 4 ms 5 ms L100.NWRKNJ-VFTTP-77.verizon-gni.net [71.187.3.1]
3 10 ms 6 ms 6 ms G5-3-577.NWRKNJ-LCR-05.verizon-gni.net [130.81.97.38]
4 7 ms 8 ms 7 ms so-6-0-2-0.NWRK-BB-RTR1.verizon-gni.net [130.81.28.148]
5 7 ms 7 ms 6 ms 0.so-7-1-0.XL3.EWR6.ALTER.NET [152.63.17.141]
6 14 ms 15 ms 15 ms 0.xe-3-0-1.XT1.DCA5.ALTER.NET [152.63.1.105]
7 16 ms 15 ms 14 ms TenGigE0-4-2-0.GW5.DCA5.ALTER.NET [152.63.4.105]
8 18 ms 16 ms 17 ms dft-gw.customer.alter.net [152.179.164.162]
9 17 ms 17 ms 16 ms 159.153.92.28

Trace complete.

Time Zone: Eastern
Time Frame of Lag: All day...

Baldcoder's Avatar


Baldcoder
03.24.2012 , 08:45 AM | #402
My tracert seems to be more consistent now, but my in game latency is all over the place. It ranges from 120-600 ms. Time of day doesn't matter. It is always like this.

Tracing route to 159.153.68.252 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 14 ms 14 ms 9 ms 10.115.0.1
3 20 ms 9 ms 9 ms 207.230.77.193
4 34 ms 19 ms 24 ms 10.33.1.73
5 45 ms 29 ms 39 ms 97.67.236.146
6 43 ms 68 ms 34 ms te10-0-0d0.cir1.atlanta6-ga.us.xo.net [216.156.1
08.25]
7 41 ms 39 ms 34 ms 67.111.23.190.ptr.us.xo.net [67.111.23.190]
8 39 ms 34 ms 39 ms 0.ae3.XT1.ATL4.ALTER.NET [152.63.82.74]
9 103 ms 99 ms 99 ms 0.ge-5-0-0.XT1.SCL2.ALTER.NET [152.63.10.10]
10 107 ms 99 ms 99 ms TenGigE0-6-1-0.GW5.SCL2.ALTER.NET [152.63.50.89]

11 106 ms 109 ms 104 ms vantagedatacenters-gw.customer.alter.net [152.17
9.99.218]
12 107 ms 99 ms 109 ms 159.153.68.53
13 101 ms 94 ms 99 ms 159.153.68.252

Trace complete.

Thanks,

Sean
- I smile in your general direction.

Spleencarver's Avatar


Spleencarver
03.24.2012 , 02:44 PM | #403
Here is my tracert.

1 8 ms 7 ms 7 ms ******
2 9 ms 8 ms 9 ms 83.255.248.40
3 10 ms 9 ms 9 ms 83.255.252.240
4 11 ms 15 ms 14 ms kbn-b3-link.telia.net [213.248.71.69]
5 11 ms 11 ms 11 ms kbn-bb1-link.telia.net [80.91.246.252]
6 85 ms 20 ms 20 ms hbg-bb1-link.telia.net [80.91.254.0]
7 30 ms 31 ms 32 ms ldn-bb1-link.telia.net [80.91.254.217]
8 42 ms 43 ms 49 ms dln-b3-link.telia.net [80.91.249.134]
9 41 ms 56 ms 42 ms bioware-ic-147166-dln-b3.c.telia.net [80.239.192
78]
10 44 ms 51 ms 43 ms 159.153.72.53
11 42 ms 42 ms 44 ms 159.153.72.252

I'm on the Bloodworthy server and have not had these problems before the latest patch. Can't play flashpoints or PvP anymore.

Spleencarver's Avatar


Spleencarver
03.24.2012 , 03:10 PM | #404
Here is another tracert just as I had a spike and was kicked out to server select screen.

1 7 ms 7 ms 8 ms KT-DOC--Bu50.comhem.se [83.248.192.1]
2 9 ms 8 ms 8 ms 83.255.248.40
3 9 ms 8 ms 10 ms 83.255.252.240
4 11 ms 11 ms 11 ms kbn-b3-link.telia.net [213.248.71.69]
5 11 ms 12 ms 26 ms kbn-bb1-link.telia.net [80.91.246.252]
6 21 ms 17 ms 17 ms hbg-bb1-link.telia.net [80.91.254.0]
7 32 ms 32 ms 31 ms ldn-bb1-link.telia.net [80.91.245.62]
8 44 ms 41 ms 41 ms dln-b3-link.telia.net [80.91.249.134]
9 46 ms 43 ms 42 ms bioware-ic-147166-dln-b3.c.telia.net [80.239.192
78]
10 45 ms 43 ms 43 ms 159.153.72.53
11 43 ms 45 ms 43 ms 159.153.72.252

UPDATE: Seems I'm losing contact with the EA-server in Mass Effect 3 as well.. never happened before either.

PatT's Avatar


PatT
03.25.2012 , 07:48 PM | #405
How do I get the results out of the cmd window? I can't copy and past, and I don't remember my old dos commands anymore. (would they even work?)

2nd. All the traces timed out.
I had a critical lag/red x or one red bar at midnight last night. It cleared on it's own. Thankfully as I was in a flashpoint.

so, is there a command to write this to a log file?

Waipahu's Avatar


Waipahu
03.25.2012 , 08:15 PM | #406
PST
get hit hardest during prime hours 4-9pm

Code:
  1     1 ms     1 ms     1 ms  router.belkin [***]
  2    14 ms    17 ms    20 ms  10.236.64.1
  3     *        *       11 ms  24-234-16-53.ptp.lvcm.net [24.234.16.53]
  4    11 ms     9 ms    10 ms  24-234-6-49.ptp.lvcm.net [24.234.6.49]
  5    17 ms    33 ms    16 ms  langbprj01-ae1.rd.la.cox.net [68.1.1.13]
  6    19 ms    18 ms    18 ms  ge-11-2-0.mpr1.lax12.us.above.net [64.125.13.13]

  7    38 ms    25 ms    23 ms  xe-3-0-0.cr1.lax112.us.above.net [64.125.30.17]

  8    37 ms    32 ms    34 ms  xe-2-1-0.cr1.sjc2.us.above.net [64.125.24.18]
  9    29 ms    30 ms    83 ms  xe-1-1-0.er1.sjc2.us.above.net [64.125.26.198]
 10    36 ms    43 ms    53 ms  209.66.92.106.t00673-04.above.net [209.66.92.106
]
 11     *        *       37 ms  159.153.68.252
Trace complete.
The Quicker Picker Upper

airborneben's Avatar


airborneben
03.25.2012 , 08:30 PM | #407
all day long, off and on, very sporadic

Tracing route to 159.153.68.252 over a maximum of 30 hops

1 28 ms 81 ms 161 ms 172.17.1.1
2 73 ms 58 ms 72 ms 10.72.64.1
3 64 ms 50 ms 43 ms 70.125.217.33
4 45 ms 71 ms 69 ms tge2-2.dllatx1k-tr01.texas.rr.com [24.175.38.4]

5 48 ms 95 ms 66 ms te0-8-0-2.dllatxl3-cr01.texas.rr.com [72.179.205
.48]
6 128 ms 54 ms 78 ms 107.14.17.136
7 49 ms 50 ms 47 ms ae-3-0.pr0.dfw10.tbone.rr.com [66.109.6.209]
8 91 ms 46 ms 42 ms 66.109.11.22
9 48 ms 47 ms 45 ms xe-3-0-0.cr2.dfw2.us.above.net [64.125.30.94]
10 60 ms 76 ms 63 ms xe-4-2-0.cr2.iah1.us.above.net [64.125.31.122]
11 207 ms 160 ms 140 ms xe-2-0-0.cr2.lax112.us.above.net [64.125.25.18]

12 108 ms 100 ms 101 ms xe-1-0-0.cr1.lax112.us.above.net [64.125.30.237]

13 92 ms 103 ms 91 ms xe-4-1-0.cr1.sjc2.us.above.net [64.125.29.1]
14 147 ms 148 ms 221 ms xe-4-3-0.er1.sjc2.us.above.net [64.125.28.53]
15 89 ms 344 ms 127 ms 209.66.92.106.t00673-04.above.net [209.66.92.106
]
16 89 ms 89 ms 109 ms 159.153.68.252

Trace complete.

airborneben's Avatar


airborneben
03.25.2012 , 08:38 PM | #408
2nd run, tried to catch at highest latency...

Tracing route to 159.153.68.252 over a maximum of 30 hops

1 31 ms 42 ms 31 ms 172.17.1.1
2 79 ms 155 ms 58 ms 10.72.64.1
3 48 ms 45 ms 46 ms 70.125.217.33
4 43 ms 83 ms 47 ms tge2-2.dllatx1k-tr01.texas.rr.com [24.175.38.4]

5 106 ms 59 ms 53 ms te0-8-0-2.dllatxl3-cr01.texas.rr.com [72.179.205
.48]
6 96 ms 103 ms 99 ms 107.14.17.136
7 48 ms 48 ms 49 ms ae-3-0.pr0.dfw10.tbone.rr.com [66.109.6.209]
8 105 ms 61 ms 85 ms 66.109.11.22
9 51 ms 48 ms 87 ms xe-3-0-0.cr2.dfw2.us.above.net [64.125.30.94]
10 61 ms 53 ms 56 ms xe-4-2-0.cr2.iah1.us.above.net [64.125.31.122]
11 153 ms 491 ms 145 ms xe-2-0-0.cr2.lax112.us.above.net [64.125.25.18]

12 89 ms 171 ms 224 ms xe-1-0-0.cr1.lax112.us.above.net [64.125.30.237]

13 110 ms 94 ms 135 ms xe-4-1-0.cr1.sjc2.us.above.net [64.125.29.1]
14 146 ms 188 ms 152 ms xe-4-3-0.er1.sjc2.us.above.net [64.125.28.53]
15 201 ms 197 ms 150 ms 209.66.92.106.t00673-04.above.net [209.66.92.106
]
16 195 ms 107 ms 96 ms 159.153.68.252

Trace complete.

ForeverAtheist's Avatar


ForeverAtheist
03.26.2012 , 02:04 AM | #409
ISP: EscapeNet
My Location: Perth, Western Australia
Server Location: Sydney, New South Wales (Master Dar'Nala, PvP)

On a good day sits at 94 ms consistently. Lately spikes every minute cause it to jump from 94 ms to 3000 ms every minute or two nut most times it just disconnects from the server.

Below is my trace route.

Tracing route to 175.45.88.235 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 83 ms 68 ms 69 ms LNS0-LOOP1.VIC.ESC.NET.AU [210.56.80.23]
3 70 ms 69 ms 70 ms HSRP3-GW.VIC.ESC.NET.AU [210.56.80.60]
4 71 ms 69 ms 71 ms as4826.melbourne.pipenetworks.com [218.100.13.48
]
5 93 ms 83 ms 91 ms ge-0-0-2.bdr02.mel04.vic.VOCUS.net.au [114.31.19
6.33]
6 89 ms 85 ms 85 ms ge-0-0-3.bdr01.mel04.vic.VOCUS.net.au [114.31.19
6.34]
7 85 ms * 108 ms ge-0-1-0.cor01.syd03.nsw.VOCUS.net.au [114.31.19
2.92]
8 130 ms 99 ms * ten-1-3-0.cor02.syd03.nsw.VOCUS.net.au [114.31.1
92.87]
9 85 ms * 84 ms ip-203.192.31.114.VOCUS.net.au [114.31.192.203]

10 106 ms 85 ms 86 ms ip-198.90.161.119.VOCUS.net.au [119.161.90.198]

11 * 84 ms 84 ms 175.45.88.235

I've also chucked in the pathping results as well.

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 LJ-PC [192.168.0.254]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 76ms 1/ 100 = 1% 1/ 100 = 1% LNS0-LOOP1.VIC.ESC.NET.AU [210.56.
80.23]
0/ 100 = 0% |
3 79ms 0/ 100 = 0% 0/ 100 = 0% HSRP3-GW.VIC.ESC.NET.AU [210.56.80
.60]
7/ 100 = 7% |
4 80ms 13/ 100 = 13% 6/ 100 = 6% as4826.melbourne.pipenetworks.com
[218.100.13.48]
0/ 100 = 0% |
5 80ms 9/ 100 = 9% 2/ 100 = 2% ge-0-0-2.bdr02.mel04.vic.VOCUS.net
.au [114.31.196.33]
0/ 100 = 0% |
6 81ms 13/ 100 = 13% 6/ 100 = 6% ge-0-0-3.bdr01.mel04.vic.VOCUS.net
.au [114.31.196.34]
0/ 100 = 0% |
7 95ms 13/ 100 = 13% 6/ 100 = 6% ge-0-1-0.cor01.syd03.nsw.VOCUS.net
.au [114.31.192.92]
0/ 100 = 0% |
8 92ms 7/ 100 = 7% 0/ 100 = 0% ten-1-3-0.cor02.syd03.nsw.VOCUS.ne
t.au [114.31.192.87]
2/ 100 = 2% |
9 93ms 9/ 100 = 9% 0/ 100 = 0% ip-203.192.31.114.VOCUS.net.au [11
4.31.192.203]
2/ 100 = 2% |
10 95ms 11/ 100 = 11% 0/ 100 = 0% ip-198.90.161.119.VOCUS.net.au [11
9.161.90.198]
3/ 100 = 3% |
11 92ms 14/ 100 = 14% 0/ 100 = 0% 175.45.88.235

Trace complete.

Waipahu's Avatar


Waipahu
03.26.2012 , 04:51 AM | #410
so many issues I swear to god...

for all the problems I had with WoW, I never once had any problems like this that made my poor rig unplayable. Now that I have a pretty decent rig, latency shouldn't even be an issue.
The Quicker Picker Upper