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Information Request: Network Latency Issues

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Information Request: Network Latency Issues
 
First BioWare Post First BioWare Post

Countryfiedjedi's Avatar


Countryfiedjedi
01.27.2012 , 10:10 AM | #31
My latency occurs every 1 to 5 minutes, for about a 3 to 5 second length of time. But it is constant, with no "peak" time. My normal latency is ~45ms, and then during my periods of high latency spikes to ~ 1000ms - 2000ms. Took me about 3 tracert's to capture this.

Tracing route to 159.153.68.252 over a maximum of 30 hops
1 3 ms 2 ms 4 ms dslrouter [***.***.***.***]
2 38 ms 38 ms 41 ms adsl-108-93-160-254.dsl.scrm01.sbcglobal.net [***.***.***.***]
3 38 ms 39 ms 39 ms 64.171.154.129
4 39 ms 38 ms 42 ms 151.164.98.64
5 920 ms 41 ms 52 ms ggr7.sffca.ip.att.net [12.122.114.9]
6 42 ms 44 ms 42 ms xe-1-2-0.mpr4.sjc7.us.above.net [64.125.12.117]
7 43 ms * 42 ms xe-1-0-0.mpr3.sjc7.us.above.net [64.125.26.125]
8 87 ms 42 ms 42 ms xe-4-0-0.er1.sjc2.us.above.net [64.125.30.173]
9 44 ms 44 ms * 209.66.92.106.t00673-04.above.net [209.66.92.106]
0 45 ms 44 ms 48 ms 159.153.68.252

Now that I look at it again... are the asterisks bad? If so, that seems to be a common theme to everyone else.
Specter - IA Operative
Guild: Last Rites
Server: Daragon Trail

darkdayze's Avatar


darkdayze
01.27.2012 , 10:19 AM | #32
Just a note maybe to help out the individuals. How many of you are playing wireless vs. wired? If you are playing wireless, you may experience some lag because wireless signals are not always strong enough to keep holding onto a strong ping. I'm sure most of you know this but I thought I would throw that out there.

dhazelwood's Avatar


dhazelwood
01.27.2012 , 10:19 AM | #33
http://farm8.staticflickr.com/7173/6...dd1e5be6_b.jpg


In war zones and in the pvp area of Ilum i get a solid 80-100 latency.. anywhere else i get 250-31,000 latency usually on the higher end of the spectrum.

Whats also weird is that its also affecting vent. I get no ventrillo lag in war zones but in the fleet and on questing planets I get horrible lag. My latency on vent matches whatever my latency is in game.

*Edit for additional info*

I am currently on a Wireless N network. 300 GB/s Transfer rate. Unfortunately it is impossible for me to go wired however the signal strength is strong and if it where my wireless I would experience the same issues in warzones.

*Further Update*

Problem was solved by upgrading from a 3mb connection to a 15mb connection. The game played fine on the 3mb connection up until 1.1b.
Ohhh Hurro prease.

Countryfiedjedi's Avatar


Countryfiedjedi
01.27.2012 , 11:18 AM | #34
Quote: Originally Posted by dhazelwood View Post
Whats also weird is that its also affecting vent. I get no ventrillo lag in war zones but in the fleet and on questing planets I get horrible lag. My latency on vent matches whatever my latency is in game.
Same problem for me. When I'm experiencing my latency, everyone in Teamspeak is also asking "Were you just lagging? You were breaking up badly".
Specter - IA Operative
Guild: Last Rites
Server: Daragon Trail

Countryfiedjedi's Avatar


Countryfiedjedi
01.27.2012 , 11:35 AM | #35
Quote: Originally Posted by darkdayze View Post
Just a note maybe to help out the individuals. How many of you are playing wireless vs. wired? If you are playing wireless, you may experience some lag because wireless signals are not always strong enough to keep holding onto a strong ping. I'm sure most of you know this but I thought I would throw that out there.
Wouldn't you see that in the 1st hop (to your router/modem)?
Specter - IA Operative
Guild: Last Rites
Server: Daragon Trail

Betteratforty's Avatar


Betteratforty
01.27.2012 , 12:42 PM | #36
This issue does not seem to occur at OSI layer 3 or below. It seems to come from the application layer.

When the issue occurs, pings and traceroutes continue apace, but applicaiton layer data is consumed. It could be transport layer issue, but I have not tried to narrow it down.

It is almost like a firewall or proxy issue occurs, though 1 is disabled and hte other doesnt exist, but it is a similar feeling to me.

Problem being it affects multiple applicaiton stacks so I could try running the game in its own Windows protected memory area...
These are not the droids you are looking for...

Sir_Eragon's Avatar


Sir_Eragon
01.27.2012 , 01:35 PM | #37
I have been experiencing lag issues since the 1.1 patch. Game was pretty bad lag after the patch, then seemed to get better for a couple of days and then became almost unplayable. Can not play my warrior with out dieing due to lag. Worst times are during peak hours, but now affects all my characters all the time.

Time of day 1:30PM

Tracing route to 159.153.92.28 over a maximum of 30 hops

1 2 ms 3 ms 2 ms WRT610N ***
2 14 ms 15 ms 28 ms 10.2.136.1
3 14 ms 13 ms 14 ms ip68-1-11-57.at.at.cox.net [68.1.11.57]
4 15 ms 21 ms 18 ms pnschdrj01-xe030.0.rd.pn.cox.net [68.1.10.222]
5 44 ms 31 ms 35 ms 68.1.2.109
6 32 ms 35 ms 35 ms 68.105.30.2
7 34 ms 36 ms 46 ms xe-1-1-0.cr1.dfw2.us.above.net [64.125.26.209]
8 41 ms 41 ms 41 ms xe-2-1-0.cr1.iah1.us.above.net [64.125.30.57]
9 62 ms 67 ms 57 ms xe-5-0-0.cr1.dca2.us.above.net [64.125.31.214]
10 139 ms 57 ms 57 ms xe-0-3-1.er1.iad10.us.above.net [64.125.29.6]
11 60 ms 58 ms 57 ms 64.125.199.186.t00673-01.above.net [64.125.199.1
86]
12 57 ms 57 ms 78 ms 159.153.92.28

Trace complete.

NCPest's Avatar


NCPest
01.27.2012 , 02:43 PM | #38
Tracing route to 159.153.92.28 over a maximum of 30 hops

1 8 ms 9 ms 8 ms 10.232.64.1
2 7 ms 7 ms 7 ms 173-219-253-20-link.sta.suddenlink.net [173.219.253.20]
3 23 ms 10 ms 11 ms 173-219-253-222-link.sta.suddenlink.net [173.219.253.222]
4 18 ms 17 ms 17 ms 173-219-253-234-link.sta.suddenlink.net [173.219.253.234]
5 36 ms 35 ms 35 ms 173-219-252-253-link.sta.suddenlink.net [173.219.252.253]
6 37 ms 35 ms 35 ms 173-219-252-96-link.sta.suddenlink.net [173.219.252.96]
7 35 ms 35 ms 35 ms xe-3-3-0.er1.iad10.us.above.net [64.124.200.193]
8 37 ms 35 ms 35 ms 64.125.199.186.t00673-01.above.net [64.125.199.186]
9 38 ms 33 ms 34 ms 159.153.92.28
Trace complete.


Tracing route to 159.153.92.28 over a maximum of 30 hops

1 * * 8 ms 10.232.64.1
2 8 ms 9 ms 8 ms 173-219-253-20-link.sta.suddenlink.net [173.219.253.20]
3 11 ms 15 ms 11 ms 173-219-253-222-link.sta.suddenlink.net [173.219.253.222]
4 17 ms 17 ms 18 ms 173-219-253-234-link.sta.suddenlink.net [173.219.253.234]
5 35 ms 35 ms 35 ms 173-219-252-253-link.sta.suddenlink.net [173.219.252.253]
6 34 ms 36 ms 35 ms 173-219-252-96-link.sta.suddenlink.net [173.219.252.96]
7 * * * Request timed out.
8 * 36 ms 34 ms 64.125.199.186.t00673-01.above.net [64.125.199.186]
9 37 ms 34 ms 33 ms 159.153.92.28
Trace complete.

12PM-1PM EST (-5GMT)

Koshiko's Avatar


Koshiko
01.27.2012 , 03:13 PM | #39
Europe (Belgium) 22u CET (GMT+1)

traceroute to 159.153.72.252 (159.153.72.252), 64 hops max, 52 byte packets
1 xxx (xxx) 0.612 ms 0.221 ms 0.202 ms
2 d54c51c01.access.telenet.be (xxx) 6.386 ms 5.976 ms 5.310 ms
3 * dd5e0c5e1.access.telenet.be (213.224.197.225) 10.539 ms 9.334 ms
4 dd5e0f86a.access.telenet.be (213.224.248.106) 12.235 ms 6.374 ms 7.996 ms
5 149.6.102.1 (149.6.102.1) 6.340 ms
149.6.102.5 (149.6.102.5) 6.812 ms
149.6.102.1 (149.6.102.1) 7.090 ms
6 te0-0-0-6.mpd21.ams03.atlas.cogentco.com (154.54.36.210) 9.640 ms
te0-1-0-6.ccr21.ams03.atlas.cogentco.com (154.54.37.57) 10.196 ms
te0-2-0-6.ccr22.ams03.atlas.cogentco.com (154.54.39.154) 9.487 ms
7 te3-2.ccr01.ams05.atlas.cogentco.com (154.54.36.213) 123.134 ms
te1-3.ccr01.ams05.atlas.cogentco.com (130.117.1.82) 194.541 ms
te1-1.ccr01.ams05.atlas.cogentco.com (130.117.0.86) 13.027 ms
8 cw.ams05.atlas.cogentco.com (130.117.14.162) 7.979 ms 9.397 ms 15.952 ms
9 xe-8-3-0-xcr1.amd.cw.net (195.2.28.53) 32.141 ms 52.116 ms
xe-9-1-0-xcr1.amd.cw.net (195.2.28.57) 31.297 ms
10 xe-4-0-0-xcr1.lsw.cw.net (195.2.25.201) 32.374 ms 32.099 ms
xe-0-0-0-xcr1.lsw.cw.net (195.2.25.97) 32.204 ms
11 xe-0-1-0-xcr1.lnd.cw.net (195.2.4.194) 16.941 ms 17.851 ms 17.620 ms
12 xe-0-0-0-xcr1.duc.cw.net (195.2.21.242) 31.701 ms 30.641 ms 30.240 ms
13 bioware-gw2.duc.cw.net (195.2.27.90) 31.590 ms
bioware-gw1.duc.cw.net (195.2.27.86) 31.182 ms 30.013 ms

ShadowRiderX's Avatar


ShadowRiderX
01.27.2012 , 03:28 PM | #40
East Coast
Anytime of the day normally shoots from latency of 80 to about 8k followed by and error code 9000

Tracing route to 159.153.92.28 over a maximum of 30 hops

1 43 ms <1 ms 1 ms Wireless_Broadband_Router.home [***]
2 8 ms 5 ms 4 ms L100.NWRKNJ-VFTTP-116.verizon-gni.net [71.172.24
4.1]
3 7 ms 5 ms 5 ms G5-0-2-1816.NWRKNJ-LCR-08.verizon-gni.net [130.8
1.133.40]
4 7 ms 5 ms 7 ms so-5-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.
29.10]
5 6 ms 6 ms 5 ms 0.so-7-1-0.XL4.EWR6.ALTER.NET [152.63.16.129]
6 21 ms 24 ms 20 ms 0.xe-3-0-3.XT2.DCA5.ALTER.NET [152.63.0.133]
7 18 ms 17 ms 19 ms TenGigE0-5-2-0.GW5.DCA5.ALTER.NET [152.63.4.117]

8 19 ms 18 ms 17 ms dft-gw.customer.alter.net [152.179.164.162]
9 18 ms 17 ms 17 ms 159.153.92.28

Trace complete.