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CANT DOWNLOAD GAME - No BIOWARE SUPPORT

STAR WARS: The Old Republic > English > Customer Service
CANT DOWNLOAD GAME - No BIOWARE SUPPORT

jedikezef's Avatar


jedikezef
12.14.2011 , 07:59 PM | #1
Yes I have done all the launcher fix issue's, from firewall access, to antivirus exceptions list, the game is assigned to use ANY port, set admin priveledges, use comcast as ISP Broadband.

I just want to download the game that I have purchased and can't get any assitance from Bioware.

I run launcher and it says unable to retrieve patch data, check internet connection. This is what populates my launcher log.


20111214175422 INFO SpecsHash=833095353.748124025
20111214175423 INFO Starting patcher patch
20111214175423 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20111214175423 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest
20111214175424 INFO Patch manifest state is unknown.
20111214175424 INFO Delete C:/Program Files/Electronic Arts/BioWare/Star Wars-The Old Republic/patcher.version, and try again.
20111214175424 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20111214175424 ERROR ManifestCompleteatcher/http://manifest.swtor.com/patch/patcher.patchmanifest
20111214175424 ERROR Fetch Manifest Failure: VersionFail
20111214175424 INFO Manifest Loaded: patcher, current=-1/upcoming=-1/required=40
20111214175424 INFO ManifestState=Download: patcher, current=-1/upcoming=-1/required=40
20111214175424 INFO Download: http://127.0.0.1:49948/app/download.solidconfig
20111214175426 ERROR Download Error ownload configuration failed
20111214175426 INFO General Patch manifest state error in patcher
20111214175426 ERROR ManifestCompleteatcher/http://manifest.swtor.com/patch/patcher.patchmanifest
20111214175426 ERROR Fetch Manifest Failure: General Failure

capetorial's Avatar


capetorial
12.14.2011 , 08:05 PM | #2
just a stab, have you tried using the origin downloader AND the standalone?

Luhter's Avatar


Luhter
12.14.2011 , 08:10 PM | #3
i had that problem too i fixed it , didnt got support from bioware , i looked it up on the net here the site a lot of problems that i see here stands on the site as solution

http://segmentnext.com/2011/12/13/st...-errors-fixes/

jedikezef's Avatar


jedikezef
12.14.2011 , 09:47 PM | #4
Well I can't do a standalone without the CD and they haven't released yet, unless I misunderstand the question. I did look at the link and have tried all that. So started a whole new account preordered the game again, this time paid for it, redemed the code and downloaded the client. Run launcher, same error as posted. Run launcher fixer, wait 20 minutes, and the error message doesn't return.

Woot! I think, so I log in the launcher just sits there with a spinning circle like it logging in but it doesn't finish. I look at launcher logs and this is what it lists.

Mind you, I'm still just trying to Download the game that I have purchaased Twice.....guess I'll go play another online game. Because clearly BioWare was not ready for this launch and has failed completely.

20111214192722 INFO -----------------------------(480)-----------------------------
20111214192722 INFO SpecsHash=3134582574.3782247528
20111214192723 INFO Starting patcher patch
20111214192723 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20111214192723 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest
20111214192724 INFO Patch manifest state is unknown.
20111214192724 INFO Delete C:/Program Files/Electronic Arts/BioWare/Star Wars - The Old Republic/patcher.version, and try again.
20111214192724 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20111214192724 ERROR ManifestCompleteatcher/http://manifest.swtor.com/patch/patcher.patchmanifest
20111214192724 ERROR Fetch Manifest Failure: VersionFail
20111214192724 INFO Manifest Loaded: patcher, current=-1/upcoming=-1/required=40
20111214192724 INFO ManifestState=Download: patcher, current=-1/upcoming=-1/required=40
20111214192724 INFO Download: http://127.0.0.1:49603/app/download.solidconfig
20111214192726 ERROR Download Error ownload configuration failed
20111214192726 INFO General Patch manifest state error in patcher
20111214192726 ERROR ManifestCompleteatcher/http://manifest.swtor.com/patch/patcher.patchmanifest
20111214192726 ERROR Fetch Manifest Failure: General Failure
20111214192928 INFO Scanning and repairing... this could take 20 minutes or more.
20111214192928 INFO Verifying patcher:false
20111214192928 INFO Verify completed scan 0
20111214192928 INFO 1 scans finished.
20111214192928 INFO File scan and repair completed successfully.
20111214192928 INFO Patching end
20111214193758 ERROR Agreement Parse Error (http://patchnotes.swtor.com/ROC-en.html)
20111214193758 ERROR Agreement Parse Error (http://patchnotes.swtor.com/EUALA-en.html)
20111214193801 ERROR Agreement Parse Error (http://patchnotes.swtor.com/ROC-en.html)
20111214193802 ERROR Agreement Parse Error (http://patchnotes.swtor.com/EUALA-en.html)
20111214193805 ERROR Agreement Parse Error (http://patchnotes.swtor.com/ROC-en.html)
20111214193805 ERROR Agreement Parse Error (http://patchnotes.swtor.com/EUALA-en.html)
20111214193808 ERROR Agreement Parse Error (http://patchnotes.swtor.com/ROC-en.html)
20111214193808 ERROR Agreement Parse Error (http://patchnotes.swtor.com/EUALA-en.html)
20111214193811 ERROR Agreement Parse Error (http://patchnotes.swtor.com/ROC-en.html)
20111214193812 ERROR Agreement Parse Error (http://patchnotes.swtor.com/EUALA-en.html)
20111214193814 ERROR Agreement Parse Error (http://patchnotes.swtor.com/ROC-en.html)
20111214193815 ERROR Agreement Parse Error (http://patchnotes.swtor.com/EUALA-en.html)