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Why are my threads being ignored, I have a probleme too!

STAR WARS: The Old Republic > English > Customer Service
Why are my threads being ignored, I have a probleme too!
First BioWare Post First BioWare Post

MerlinWiz's Avatar


MerlinWiz
01.19.2012 , 01:33 PM | #1
I installed the game, let it patch but when I press the PLAY button, the game crashes to the desktop from the loading screen! Help please!

ravenshaelo's Avatar


ravenshaelo
01.19.2012 , 01:35 PM | #2
Try modifying the client_defaults file. Change FullScreen=true to FullScreen=false.
This should make the game playable, but to really fix it, you may have to fix your game's refresh rate after logging in. It defaults to 75, and my screen really only supports 60. Game works like it did pre-patch for me now.
This info needs to get out there, share it where you can. That way people who don't need to aren't downloading the game/client again.

MerlinWiz's Avatar


MerlinWiz
01.19.2012 , 01:38 PM | #3
I can't find this file, where exactly is it?

Coth_x's Avatar


Coth_x
01.19.2012 , 01:40 PM | #4
I had this issue using the launcher from the disc.

Make sure you are using the updated launcher that you download from the site.

MerlinWiz's Avatar


MerlinWiz
01.19.2012 , 01:41 PM | #5
in the retailclient folder I found it!

MerlinWiz's Avatar


MerlinWiz
01.19.2012 , 01:46 PM | #6
I am using the launcher from the disc too and now I can't start the game, after I press PLAY, the button grays out and nothing happens!

Coth_x's Avatar


Coth_x
01.19.2012 , 01:50 PM | #7
Yeah, you need to get the setup file from the site I believe. That graying out thing is what it did to me.

That launcher is simply not going to work.

Bronholz's Avatar


Bronholz
01.19.2012 , 05:18 PM | #8 This is the last staff post in this thread.  
Greetings MerlinWiz,

As has been suggested can you please try downloading the launcher from here.

This will install a new copy of the launcher, but will not reinstall the game.

Thank you for your continuing patience in this matter.
Bronholz | BioWare Customer Service Forum Support