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Issue:Error 1003

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Beesodd's Avatar


Beesodd
07.18.2013 , 09:29 AM | #941 Click here to go to the next staff post in this thread. Next  
Hmm, this is starting to look like a network issue. Please try a pathping, hopefully it'll show where the failure point is.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Bintzer's Avatar


Bintzer
07.18.2013 , 09:53 AM | #942
Alright. Here is my pathping:
Spoiler

and here is my traceroute:
Spoiler

Beesodd's Avatar


Beesodd
07.18.2013 , 10:15 AM | #943 Click here to go to the next staff post in this thread. Next  
Thanks. Yep, this is failing after it gets to hop 20, 152.63.82.14 or 152.63.82.14

At this point your best way forward is to contact your ISP with the information above. The issue appears to be past their networks, but the information will help with rerouting and alerting to the cause of the issue.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Bintzer's Avatar


Bintzer
07.19.2013 , 08:35 AM | #944
This issue seems to have resolved itself. Thank you for your help, I greatly appreciate the quick responses.

Beesodd's Avatar


Beesodd
07.19.2013 , 08:38 AM | #945 This is the last staff post in this thread.  
Thanks for the update.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

The_real_Olibert's Avatar


The_real_Olibert
07.28.2013 , 02:24 AM | #946
Fehlercode 1003:
Im Forum stand ich soll meine daten posten, hier sind sie:
ISP: The_real_Olibert
Location: France
Server: Jar'Kai Sword

Krodas's Avatar


Krodas
08.22.2013 , 11:04 AM | #947
Provider - Virgin Media Cable
Server - The Red Empire
GeoLocation - London, England

Log from Latest Login Attempt - whilst traceroute was running:
Code:
2013-08-22T17:53:51.051909 00A3C2F8 INFO Login user: Krodas shardaddress: @:: [Client.Startup](playerclient.cpp:PlayerClient::Login:1908)
2013-08-22T17:53:54.747656 00A3C2F8 INFO Renderer using 24-Bit Depth Buffer. [Client.Renderer](dx8cs_services.cpp:`anonymous-namespace'::RendererLogMessageHandler:513)
2013-08-22T17:54:01.318302 00A3C2F8 DEBUG Constructed with desired state [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectionObject:42)
2013-08-22T17:54:01.318302 00A3C2F8 DEBUG [OMEGACONNECT] Starting login: Krodas : @he6124n01.swtor.com:8995:castlehilltest [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:148)
2013-08-22T17:54:22.490239 00A3C2F8 WARNING HandleLaunchFailure with error type 1003 : LOGIN_ERROR_FAILED_CONNECT_TO_LOGIN_SERVER [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandleLaunchFailure:453)
2013-08-22T17:54:22.490239 00A3C2F8 ERROR Failed to initiate login sequence [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:153)
2013-08-22T17:54:22.490239 00A3C2F8 DEBUG Disconnect invoked with error code WPEC_NO_ERROR [Disconnect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::Disconnect:172)
2013-08-22T17:54:22.490239 00A3C2F8 DEBUG setDesiredConnection [CS_SHARD_DISCONNECTING] in current state [CS_FAILED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setDesiredConnection:70)
2013-08-22T17:54:22.526261 00A3C2F8 DEBUG getShardList call returned 17 shards for player with region 3 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:140)
2013-08-22T17:54:22.811424 00A3C2F8 INFO [Client] Active area load complete [Client.AreaManager](bwaareamanager.cpp:bwa::AreaManager::_onActiveAreaLoadComplete:853)
2013-08-22T17:54:32.768633 00A3C2F8 DEBUG Constructed with desired state [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectionObject:42)
2013-08-22T17:54:32.768633 00A3C2F8 DEBUG [OMEGACONNECT] Starting login: Krodas : @he6124n01.swtor.com:8995:castlehilltest [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:148)
2013-08-22T17:54:53.765110 00A3C2F8 WARNING HandleLaunchFailure with error type 1003 : LOGIN_ERROR_FAILED_CONNECT_TO_LOGIN_SERVER [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandleLaunchFailure:453)
2013-08-22T17:54:53.771114 00A3C2F8 ERROR Failed to initiate login sequence [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:153)
2013-08-22T17:54:53.772114 00A3C2F8 DEBUG Disconnect invoked with error code WPEC_NO_ERROR [Disconnect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::Disconnect:172)
2013-08-22T17:54:53.772114 00A3C2F8 DEBUG setDesiredConnection [CS_SHARD_DISCONNECTING] in current state [CS_FAILED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setDesiredConnection:70)
2013-08-22T17:55:01.076462 00A3C2F8 DEBUG Constructed with desired state [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectionObject:42)
2013-08-22T17:55:01.076462 00A3C2F8 DEBUG [OMEGACONNECT] Starting login: Krodas : @he6124n01.swtor.com:8995:castlehilltest [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:148)
2013-08-22T17:55:22.087446 00A3C2F8 WARNING HandleLaunchFailure with error type 1003 : LOGIN_ERROR_FAILED_CONNECT_TO_LOGIN_SERVER [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandleLaunchFailure:453)
2013-08-22T17:55:22.093450 00A3C2F8 ERROR Failed to initiate login sequence [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:153)
2013-08-22T17:55:22.093450 00A3C2F8 DEBUG Disconnect invoked with error code WPEC_NO_ERROR [Disconnect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::Disconnect:172)
2013-08-22T17:55:22.093450 00A3C2F8 DEBUG setDesiredConnection [CS_SHARD_DISCONNECTING] in current state [CS_FAILED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setDesiredConnection:70)
2013-08-22T17:56:24.916776 00A3C2F8 DEBUG getShardList call returned 17 shards for player with region 3 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:140)
2013-08-22T17:58:24.820982 00A3C2F8 DEBUG getShardList call returned 17 shards for player with region 3 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:140)
2013-08-22T17:58:53.585514 00A3C2F8 DEBUG Constructed with desired state [CS_SHARD_CONNECTED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::ConnectionObject:42)
2013-08-22T17:58:53.585514 00A3C2F8 DEBUG [OMEGACONNECT] Starting login: Krodas : @he6124n01.swtor.com:8995:castlehilltest [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:148)
2013-08-22T17:59:14.584593 00A3C2F8 WARNING HandleLaunchFailure with error type 1003 : LOGIN_ERROR_FAILED_CONNECT_TO_LOGIN_SERVER [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandleLaunchFailure:453)
2013-08-22T17:59:14.590597 00A3C2F8 ERROR Failed to initiate login sequence [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::beginConnection:153)
2013-08-22T17:59:14.590597 00A3C2F8 DEBUG Disconnect invoked with error code WPEC_NO_ERROR [Disconnect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::Disconnect:172)
2013-08-22T17:59:14.590597 00A3C2F8 DEBUG setDesiredConnection [CS_SHARD_DISCONNECTING] in current state [CS_FAILED] [Connect.firestorm.client.ConnectionObject](connectionobject.cpp:ConnectionObject::setDesiredConnection:70)
2013-08-22T18:00:24.898279 00A3C2F8 DEBUG getShardList call returned 17 shards for player with region 3 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:140)
Traceroute Results - all hosts
Code:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\~>tracert he1000n01.swtor.com
Unable to resolve target system name he1000n01.swtor.com.

C:\~>tracert he2000n01.swtor.com

Tracing route to he2000n01.swtor.com [159.153.69.5]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 
C:\~>tracert he6000n01.swtor.com
Unable to resolve target system name he6000n01.swtor.com.
Edit - 22/08/2013 at 18:13

Managed to resolve the issue by disabling and restarting my DNS service on my computer, seemed to be caching oddly and logging onto my router and performing a "Factory Restore" I can now login.

EvanM's Avatar


EvanM
11.02.2013 , 07:34 PM | #948
Isp: Comcast
Server: Open Public Test
Location: Nashville, Tennessee

I'm a subscriber but yet don't have access, I have played here a month ago but it doesn't work now.

Azhden's Avatar


Azhden
11.02.2013 , 07:49 PM | #949
Isp Centery link
Server any. i play in shadowland and jedi covent
Location Usa

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\Damon>cd..

C:\Users>cd..

C:\>tracert he1000n01.swtor.com
Unable to resolve target system name he1000n01.swtor.com.

C:\>tracert he2000n01.swtor.com

Tracing route to he2000n01.swtor.com [159.153.69.5]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * 89 ms * 159.153.69.5
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\>tracert he6000n01.swtor.com
Unable to resolve target system name he6000n01.swtor.com.

C:\>

my brother in law can play the game on the same router that i am on but i can not. I have reloaded windows and redownloaded the game but it still will not work

I got in to the game for 2 days and now it will not work again. i am paying for a subscription and i am unable to play this game. please get this fixed so i can have fun playing this game.

Bullfer's Avatar


Bullfer
12.12.2013 , 07:46 AM | #950
ISP: Beeline-Corbina
Server: Tomb of Freedon Nadd (EU)
Local: Russian Federation / Stavropol