wixxkruppel Posted January 19, 2012 Share Posted January 19, 2012 (edited) Basically, I bought the game, inserted my VISA at release (to get my free game month), chose the one month recurring billing plan option. In my-account->subscription it states You have no play time. Please sign up for a recurring subscription plan or redeem a Game Time Code. We will keep your account and character information in case you decide to return. However, on my-account->subscription->payment history, it shows my next billing date is January 19th (today). So where the farg is the unsubscribe button? Edited January 19, 2012 by wixxkruppel Link to comment Share on other sites More sharing options...
JulioHarris Posted January 19, 2012 Share Posted January 19, 2012 I wish you good luck Link to comment Share on other sites More sharing options...
CorruptJudge Posted January 19, 2012 Share Posted January 19, 2012 https://account.swtor.com/user/subscription/cancel Link to comment Share on other sites More sharing options...
mcburly Posted January 19, 2012 Share Posted January 19, 2012 use the force Link to comment Share on other sites More sharing options...
wixxkruppel Posted January 19, 2012 Author Share Posted January 19, 2012 (edited) https://account.swtor.com/user/subscription/cancel Thanks a ton. I can't seem to find access to that page from "my account" no matter how hard I look. This is what I see under "subscription". This is what I see under "payment history". There is no button for me that takes me to sub cancellation. Edited January 19, 2012 by wixxkruppel Link to comment Share on other sites More sharing options...
Kandorr Posted January 19, 2012 Share Posted January 19, 2012 Thanks a ton. I can't seem to find access to that page from "my account" no matter how hard I look. This is what I see under "subscription". This is what I see under "payment history". There is no button for me that takes me to sub cancellation. According to your pictures you're already unsubbed. Link to comment Share on other sites More sharing options...
Elysion Posted January 19, 2012 Share Posted January 19, 2012 According to your pictures you're already unsubbed. But hes not, according to my subscription page im unsubbed also, but im not. The website thinks everyone is unsubbed (thus nobody has a cancel button to push) Link to comment Share on other sites More sharing options...
Geston Posted January 19, 2012 Share Posted January 19, 2012 U post about unsub to game? Not tor related end of rine Link to comment Share on other sites More sharing options...
Kandorr Posted January 19, 2012 Share Posted January 19, 2012 (edited) But hes not, according to my subscription page im unsubbed also, but im not. The website thinks everyone is unsubbed (thus nobody has a cancel button to push) Maybe BW knows they stuffed up the game with the last patch and are saving people time un-subbing Edit: It's a joke BW fanboys - keep your knickers on Edited January 19, 2012 by Kandorr Link to comment Share on other sites More sharing options...
Powerhowse Posted January 19, 2012 Share Posted January 19, 2012 But hes not, according to my subscription page im unsubbed also, but im not. The website thinks everyone is unsubbed (thus nobody has a cancel button to push) I'm subbed for 6 months and the button is there. http://img534.imageshack.us/img534/59/sube.png Link to comment Share on other sites More sharing options...
Drake_Hound Posted January 19, 2012 Share Posted January 19, 2012 You know how to post but don´t know how to unsub ? how the hell did you put in your credit card number lolz ... Best to call the bank you know !! To say credit card is stolen !! Oh wait that is too much hassle too probaly Link to comment Share on other sites More sharing options...
wixxkruppel Posted January 19, 2012 Author Share Posted January 19, 2012 (edited) Well, if it wasn't for the link posted here, I wouldn't have been able to unsubscribe from my one month RECURRING subscription. RECURRING being the keyword here. You know how to post but don´t know how to unsub ? how the hell did you put in your credit card number lolz ... Best to call the bank you know !! To say credit card is stolen !! Oh wait that is too much hassle too probaly Look, another retarded fanboy who is unable to read. The irony. Edited January 19, 2012 by wixxkruppel Link to comment Share on other sites More sharing options...
Sttm Posted January 19, 2012 Share Posted January 19, 2012 Maybe BW knows they stuffed up the game with the last patch and are saving people time un-subbing Edit: It's a joke BW fanboys - keep your knickers on Or maybe their legal department thought that since they forced you to put in a subscription to play for the 30 days you already bought they should stop all billing and make you choose to resubscribe so they can't get sued for it. Link to comment Share on other sites More sharing options...
shinguvna Posted January 19, 2012 Share Posted January 19, 2012 (edited) Bioware trying to be a bit sneaky are you? A large portion of the profitibility of MMO's is based of making money from idle accounts but ofcourse this has nothing to do with that Edited January 19, 2012 by shinguvna Link to comment Share on other sites More sharing options...
HelinCarnate Posted January 19, 2012 Share Posted January 19, 2012 Page comes up just fine for me under my account/sub. Link to comment Share on other sites More sharing options...
krakken Posted January 19, 2012 Share Posted January 19, 2012 U post about unsub to game? Not tor related end of rine Actually I had to have help to find where to delete my CC information. BW has hid it pretty good. Its a low back stabbing dev team thats trying to cover their asses when tommorows tally sheets shows a sharp drop in subs. Alot were going to play the free month and had no intention of renewing, a bunch wanted to love the game but now hate it and will be unsubbing. You know you have a problem when people who paid 150 bucks for the game doesnt last a month and cancels. BW is getting exactly what they deserve for decptive practices, for putting out a very sub par game, and for ignoring the player base on just about every level of the game. Link to comment Share on other sites More sharing options...
Kamiosoup Posted January 19, 2012 Share Posted January 19, 2012 or do what i did phone them and threaten to mail them faecal discharge every monday if they don't cancel it. you'd be surprised how quickly they halt your account Link to comment Share on other sites More sharing options...
Elysion Posted January 19, 2012 Share Posted January 19, 2012 I'm subbed for 6 months and the button is there. http://img534.imageshack.us/img534/59/sube.png I, like the OP, have the subscription page showing no active subscription, but the payment history page showing im to be billed tomorrow. Ive also never canceled anything, so im assuming its a bug with the subscription page, and not their entire billing system. Though i suppose that could be the case as well. May be that ill be billed tomorrow, but not 'subscribed', and unable to play the game or post on the forums for help, eh? Link to comment Share on other sites More sharing options...
dethzeppelinx Posted January 19, 2012 Share Posted January 19, 2012 Bioware is out 500 mill Link to comment Share on other sites More sharing options...
Sevenpifers Posted January 19, 2012 Share Posted January 19, 2012 Thanks for the link! Just Cancelled and it showed that I did have a subscription even though the button was not there! Lawl Bioware thinking they can work around us. No deal guys Link to comment Share on other sites More sharing options...
Andryah Posted January 19, 2012 Share Posted January 19, 2012 Thanks a ton. I can't seem to find access to that page from "my account" no matter how hard I look. This is what I see under "subscription". This is what I see under "payment history". There is no button for me that takes me to sub cancellation. Looking at that screen shot, YOU HAVE NO ACTIVE SUBSCRIPTION. ERGO...NOTHING TO CANCEL. Link to comment Share on other sites More sharing options...
Kandorr Posted January 19, 2012 Share Posted January 19, 2012 Looking at that screen shot, YOU HAVE NO ACTIVE SUBSCRIPTION. ERGO...NOTHING TO CANCEL. I also queried that and was informed that's part of the problem. It says they have no recurring subscription, but they actually do. They haven't cancelled anything. But you would've known that had you read past the first post... Link to comment Share on other sites More sharing options...
wixxkruppel Posted January 19, 2012 Author Share Posted January 19, 2012 (edited) Looking at that screen shot, YOU HAVE NO ACTIVE SUBSCRIPTION. ERGO...NOTHING TO CANCEL. I took the liberty of highlighting the revelant parts of the second screenshot, FOR YOU! http://i40.tinypic.com/2zrgbya.jpg Recurring = to happen, come up, or show up again or repeatedly. Edited January 19, 2012 by wixxkruppel Link to comment Share on other sites More sharing options...
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