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Help! im kinda worried about whats gonna happen to my pre order from origin.

STAR WARS: The Old Republic > English > Customer Service
Help! im kinda worried about whats gonna happen to my pre order from origin.

Huntingfrog's Avatar


Huntingfrog
12.14.2011 , 01:03 PM | #1
Hi ive read some threads about people getting a random pre order Cancel from origin,is that true,and that made me worried about whats gonna happen to my pre order

Tobi_Varen's Avatar


Tobi_Varen
12.14.2011 , 01:24 PM | #2
It's very true. I got my "canceled order" email Monday. It's a big pain right now trying to get it all sorted out with us not getting any useful/true information from Bioware or Origin.
Squadron 367

Huntingfrog's Avatar


Huntingfrog
12.14.2011 , 01:33 PM | #3
We shall not really trust Bioware and Origin/EA not a single word anyway but im sorry for ur pre order loss

MoUa's Avatar


MoUa
12.14.2011 , 01:37 PM | #4
how can i cancel when you already paid ? :/ its digital so how
"Lead me, follow me, or get out of my Way."
George Patton

Pureblood Sith - Hex Droid EU/PvP

Tobi_Varen's Avatar


Tobi_Varen
12.14.2011 , 01:41 PM | #5
Quote: Originally Posted by MoUa View Post
how can i cancel when you already paid ? :/ its digital so how
That's what everyone is trying to figure out. It's not a coincidence that everyone who is getting these canceled orders are just showing up a day before early release starts.
Squadron 367

summerkat's Avatar


summerkat
12.14.2011 , 01:46 PM | #6
Only the preorder was billed not the actual game as we're finding out now ... I don't know if that is tieing in to any of your problem with the cancellation though, but the actual game isn't billed fully until dec 20 or so says customer service on the phone ...

MoUa's Avatar


MoUa
12.14.2011 , 01:53 PM | #7
i was billed the entire game when i pre-ordered it so i guess i wouldn't have to worry

But i feel bad for you fella's who got caught in a bad moment, when did you order the game from Origin ? my date is 11/11/2011
"Lead me, follow me, or get out of my Way."
George Patton

Pureblood Sith - Hex Droid EU/PvP

Tobi_Varen's Avatar


Tobi_Varen
12.14.2011 , 01:55 PM | #8
Mine was Oct 12, but I was only charged the $5.
Squadron 367

jayenomics's Avatar


jayenomics
12.14.2011 , 01:57 PM | #9
My preorder was refunded, but after speaking with EA everything is all set...they don't charge you until the game "ships" so...I'm all set apparently.
Leader of The Meatshield Riot
Saber of Exar Kun - PVP East
Leathality Sniper - Level 19
Darkness Assassin - Level 28

Tobi_Varen's Avatar


Tobi_Varen
12.14.2011 , 01:59 PM | #10
Quote: Originally Posted by jayenomics View Post
My preorder was refunded, but after speaking with EA everything is all set...they don't charge you until the game "ships" so...I'm all set apparently.
Lucky you, they told me my order was for sure canceled. If they try to charge me for the canceled order I will be extremely PO'd
Squadron 367