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Launcher patch update error

BakhWeng's Avatar


BakhWeng
01.13.2012 , 04:35 AM | #1
Im stumbling upon a problem with my launcher when trying to update the current patch ive tried to read on the interwebs my log is like this:
201201131034 INFO ----------------------------------------------------------
201201131034 ERROR JSON.stringify resp: {"status":-1,"body":""}
201201131034 ERROR Ping status for 'preprodlaunchapp01.bwa.biowareonline.int: -1
201201131034 ERROR JSON.stringify resp: {"status":-1,"body":""}
201201131034 ERROR Ping status for 'preprodlaunchapp01.bwa.biowareonline.int: -1
201201131034 INFO Starting patcher patch
201201131034 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
201201131034 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest
201201131034 INFO Patch manifest state is unknown.
201201131034 INFO Delete C:/Program Files (x86)/Electronic Arts/BioWare/Star Wars - The Old Republic/patcher.version, and try again.
201201131034 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
201201131034 ERROR ManifestCompleteatcher/http://manifest.swtor.com/patch/patcher.patchmanifest
201201131034 INFO Manifest: patcher, current=-1/upcoming=-1/required=40
201201131034 INFO ManifestState=Download: patcher, current=-1/upcoming=-1/required=40
201201131034 INFO Download: http://127.0.0.1:55335/app/download.solidconfig
201201131034 INFO Download: http://cdn-patch.swtor.com/patch/pat...1to40.solidpkg
201201131034 INFO Download Creating: http://cdn-patch.swtor.com/patch/pat...1to40.solidpkg
201201131034 INFO Download Checking: http://cdn-patch.swtor.com/patch/pat...1to40.solidpkg
201201131034 INFO Patching group: patcher -1→40
201201131034 ERROR unknown group (patcher)
201201131034 INFO Patching file: patcher -1→40
201201131034 INFO Recognized patcher version 0
201201131034 INFO Download: http://Tracker22.c60a04af-d644-4f06-...&event=started
201201131034 INFO Download Downloading: http://cdn-patch.swtor.com/patch/pat...1to40.solidpkg
201201131034 INFO Download: http://cdn-patch.swtor.com/patch/pat...her_-1to40.z01
201201131034 INFO Download: http://Tracker22.c60a04af-d644-4f06-...&event=started
201201131036 INFO Download: http://cdn-patch.swtor.com/patch/pat...her_-1to40.zip
201201131036 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/pat...1to40.solidpkg
201201131036 INFO Download Seed: Seeding: http://cdn-patch.swtor.com/patch/pat...1to40.solidpkg
201201131036 INFO ManifestState=Patch: patcher, current=-1/upcoming=-1/required=40
201201131036 INFO Closing launcher
20120113103640 INFO -----------------------------(-60)-----------------------------
20120113103640 INFO SpecsHash=1947415037.2195052783
20120113103641 INFO Starting patcher patch
20120113103641 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113103641 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest
20120113103643 INFO Manifest Loaded: patcher, current=40/upcoming=-1/required=40
20120113103643 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=40
20120113103643 INFO Manifest Loaded: patcher, current=40/upcoming=-1/required=40
20120113103643 INFO ManifestState=Complete: patcher, current=40/upcoming=-1/required=40
20120113103643 INFO Patch completed normally
20120113103643 INFO Patching end
20120113103755 INFO Auto patch is starting...
20120113103755 INFO Starting patch of product retailclient_swtor
20120113103755 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113103755 INFO Download: http://manifest.swtor.com/patch/reta....patchmanifest
20120113103801 INFO Manifest Loaded: retailclient_swtor, current=1/upcoming=-1/required=21
20120113103801 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
20120113103801 INFO ManifestState=Dependency: retailclient_swtor, current=1/upcoming=-1/required=21
20120113103801 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113103801 INFO Download: http://manifest.swtor.com/patch/movi....patchmanifest
20120113103801 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
20120113103801 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
20120113103801 INFO This environment patches assets.
20120113103801 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
20120113103801 INFO ManifestState=Dependency: retailclient_swtor, current=1/upcoming=-1/required=21
20120113103801 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113103801 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest
20120113103802 INFO Manifest Loaded: assets_swtor_main, current=0/upcoming=-1/required=28
20120113103802 INFO ManifestState=Download: assets_swtor_main, current=0/upcoming=-1/required=28
20120113103802 INFO Download: http://127.0.0.1:55542/app/download.solidconfig
20120113103802 INFO Download: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113103803 INFO Download Starting: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113103803 INFO Patching group: assets_swtor_main 0->28
20120113103803 INFO Patching file: assets_swtor_main 0->28
20120113103803 INFO Recognized assets_swtor_main version 1
20120113103803 INFO Download Creating: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113103803 INFO Download Checking: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113103803 INFO Download: http://cdn-patch.swtor.com/patch/***...main_0to28.z01
20120113103803 INFO Download Downloading: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113104711 ERROR Download Stalled
20120113104711 INFO Download: http://cdn-patch.swtor.com/patch/***...main_0to28.z01
20120113104711 ERROR Unable to contact reliable source
20120113104713 INFO Download Downloading: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110018 INFO Download: http://cdn-patch.swtor.com/patch/***...main_0to28.zip
20120113110018 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110018 INFO ManifestState=Patch: assets_swtor_main, current=0/upcoming=-1/required=28
20120113110018 INFO Download Seed: Seeding: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110615 INFO ManifestState=Complete: assets_swtor_main, current=28/upcoming=-1/required=28
20120113110615 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
20120113110615 INFO ManifestState=Dependency: retailclient_swtor, current=1/upcoming=-1/required=21
20120113110615 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113110615 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest
20120113110618 INFO Manifest Loaded: assets_swtor_en_us, current=0/upcoming=-1/required=28
20120113110618 INFO ManifestState=Download: assets_swtor_en_us, current=0/upcoming=-1/required=28
20120113110618 INFO Download: http://127.0.0.1:55542/app/download.solidconfig
20120113110619 INFO Download: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110619 INFO Download Creating: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110620 INFO Download Downloading: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110620 INFO Patching group: assets_swtor_en_us 0->28
20120113110620 INFO Download: http://cdn-patch.swtor.com/patch/***...n_us_0to28.z01
20120113110632 INFO Download Stopping: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110632 INFO Download Paused: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110633 INFO Download Checking: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113110633 INFO Download Downloading: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113111140 INFO Download: http://cdn-patch.swtor.com/patch/***...n_us_0to28.zip
20120113111140 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113111140 INFO ManifestState=Patch: assets_swtor_en_us, current=0/upcoming=-1/required=28
20120113111140 INFO Download Seed: Seeding: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113111242 INFO Patching end
20120113111250 INFO User might exit during patching
20120113111256 INFO User might exit during patching
20120113111257 INFO User confirms exit
20120113111257 INFO Closed launcher
20120113111759 INFO -----------------------------(-60)-----------------------------
20120113111800 INFO SpecsHash=1947415037.2195052783
20120113111801 INFO Starting patcher patch
20120113111801 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113111801 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest
20120113111802 INFO Manifest Loaded: patcher, current=40/upcoming=-1/required=40
20120113111802 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=40
20120113111802 INFO Manifest Loaded: patcher, current=40/upcoming=-1/required=40
20120113111802 INFO ManifestState=Complete: patcher, current=40/upcoming=-1/required=40
20120113111802 INFO Patch completed normally
20120113111802 INFO Patching end
20120113111812 INFO Auto patch is starting...
20120113111813 INFO Starting patch of product retailclient_swtor
20120113111813 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113111813 INFO Download: http://manifest.swtor.com/patch/reta....patchmanifest
20120113111813 INFO Manifest Loaded: retailclient_swtor, current=1/upcoming=-1/required=21
20120113111813 INFO Dependency Set: http://manifest.swtor.com/patch/movi....patchmanifest
20120113111813 INFO ManifestState=Dependency: retailclient_swtor, current=1/upcoming=-1/required=21
20120113111813 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113111813 INFO Download: http://manifest.swtor.com/patch/movi....patchmanifest
20120113111814 INFO Manifest Loaded: movies_en_us, current=2/upcoming=-1/required=2
20120113111814 INFO ManifestState=Complete: movies_en_us, current=2/upcoming=-1/required=2
20120113111814 INFO This environment patches assets.
20120113111814 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
20120113111814 INFO ManifestState=Dependency: retailclient_swtor, current=1/upcoming=-1/required=21
20120113111814 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113111814 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest
20120113111815 INFO Manifest Loaded: assets_swtor_main, current=28/upcoming=-1/required=28
20120113111815 INFO ManifestState=Complete: assets_swtor_main, current=28/upcoming=-1/required=28
20120113111815 INFO Dependency Set: http://manifest.swtor.com/patch/asse....patchmanifest
20120113111815 INFO ManifestState=Dependency: retailclient_swtor, current=1/upcoming=-1/required=21
20120113111815 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
20120113111815 INFO Download: http://manifest.swtor.com/patch/asse....patchmanifest
20120113111816 INFO Manifest Loaded: assets_swtor_en_us, current=0/upcoming=-1/required=28
20120113111816 INFO ManifestState=Download: assets_swtor_en_us, current=0/upcoming=-1/required=28
20120113111816 INFO Download: http://127.0.0.1:55868/app/download.solidconfig
20120113111816 INFO Download: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113111816 INFO Download Starting: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113111816 INFO Patching group: assets_swtor_en_us 0->28
20120113111816 INFO Patching file: assets_swtor_en_us 0->28
20120113111816 INFO Recognized assets_swtor_en_us version 1
20120113111816 INFO Download Creating: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113111816 INFO Download Checking: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113111816 INFO Download: http://cdn-patch.swtor.com/patch/***...n_us_0to28.z01
20120113111816 INFO Download Downloading: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113112300 INFO Download: http://cdn-patch.swtor.com/patch/***...n_us_0to28.zip
20120113112300 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113112300 INFO ManifestState=Patch: assets_swtor_en_us, current=0/upcoming=-1/required=28
20120113112300 INFO Download Seed: Seeding: http://cdn-patch.swtor.com/patch/***...0to28.solidpkg
20120113112339 ERROR Corrupt Source detected in C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\Assets/swtor_en-us_area_taris_1.tor (http://manifest.swtor.com/patch/asse....patchmanifest)
20120113112339 ERROR File info: size=331155756, created=1/13/2012 9:22:2, accessed=1/13/2012 9:22:2, written=11/5/2011 1:10:55
20120113112339 INFO General Patch manifest state error in retailclient_swtor
20120113112339 INFO General Patch manifest state error in retailclient_swtor
20120113112339 ERROR ManifestComplete:retailclient_swtor/http://manifest.swtor.com/patch/retailclient_swtor.patchmanifest
20120113112339 ERROR Fetch Manifest Failure: General Failure
20120113112339 INFO Patching end
20120113112346 INFO User might exit during patching
20120113112347 INFO User confirms exit
20120113112347 INFO Closed launcher

And i cant find out how to fix this problem.
Anyone knows what to do?
please help!

EngineerDavid's Avatar


EngineerDavid
01.13.2012 , 10:07 AM | #2
I think this one belongs in Customer Service forum