Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Stephen Reid/@Rockjaw: Your EGA tears are not real issues

STAR WARS: The Old Republic > English > General Discussion
Stephen Reid/@Rockjaw: Your EGA tears are not real issues

JinsGhost's Avatar


JinsGhost
12.14.2011 , 09:22 AM | #71
Oh wow another super thread. read one page and 2 more spring up. If you strike one down the rest become more powerful then you could possibly imagine.

Also since this post will be lost in the sea of qq posts. I LOVE SEEING MOSTLY GROWN ADULTS REDUCED TO TEETHING TODDLERS NEEDING SOMETHING TO SUCK ON. Yes, promises were made but I've never seen so much dignity lost in what are supposed to be adults for the most part. Your tears make my work day go by faster. Please, continue.

Oh and @ROCKJAW - YOU TELL 'EM!
Force NERDS: Nobody Ever Really DieS...
Inconceivable
Spyderwalker Legacy

MEMEyou's Avatar


MEMEyou
12.14.2011 , 09:23 AM | #72
Quote: Originally Posted by noctivagus View Post
It's actually called hyperbole. And this is an instance of it being useless to the debate.
Yea, you're just trolling.

Carltronus's Avatar


Carltronus
12.14.2011 , 09:23 AM | #73
Quote: Originally Posted by Marquees View Post
He didn't get his coffee and morning cheerios. I do the same thing...

*customer walks in*
Customer: Oh yeah, Hi. Can I use your phone? My car is broken down and I...
Me: I *know* you want to get let into the game. By tweeting at me about that, you're preventing me from helping people with real issues. Thanks.
Customer: Yeah, that doesn't make any sense...
Me: LEAVE ME ALONE! *sobs silently*
*Customer looks around oddly. Finally inches out of the store*
Me: Ha, love it when that happens. *Plays ANGRY BIRDS again*
Not the same. Thats one customer. He has thousands of people poking him for info. And he's only one man. He's doing everything he can.

VainEldritch's Avatar


VainEldritch
12.14.2011 , 09:23 AM | #74
As this has been one the best MMORPG launches I've seen in past 14 years I say this: keep up the good work Stephen, you ARE appreciated.

Hang in there.
Vanitas vanitatum, omnia vanitas
"I didn't get where I am today by letting some snot-nosed Jedi Padawan leave my cheese out in the wind." Sith Imperial Guard Vorlok Vindictus explains why Jedi Younglings must die.
Star Wars: The Old Republic beta tester and Founder

bigheadbrandon's Avatar


bigheadbrandon
12.14.2011 , 09:23 AM | #75
Quote: Originally Posted by Vant View Post
Pwnt. Now take the PROPER channels for customer service issues instead of TWEETING.
for all issues concerning how badly you want into early game access despite pre-ordering in december please write them down on paper and bring them to your nearest dumpster

HopeSlayer's Avatar


HopeSlayer
12.14.2011 , 09:23 AM | #76
Quote: Originally Posted by MEMEyou View Post
On the 20th if you paid and can't play. That'll be an issue.
This...THIS...is the point everyone needs to remember. Bioware did not have to do an early access promotion amongst many other things they have done for the community. If you ain't paying you are not a customer bottom line. They have provided us with a curtesy, give them the curtesy of growing a pair and not qq'ing about everything in the known universe regarding this game or what you think is valid.

**** and let them do their job.
Quote: Originally Posted by Xivion View Post
Many Polish Bothans died bringing us that information, you ungrateful bast***.
9/29/2011 The Email Strikes Back: You...were decieved.

Developers: Please make the famous "Sword In A Box" a real in game item!

MasterKayote's Avatar


MasterKayote
12.14.2011 , 09:23 AM | #77
Quote: Originally Posted by Mazinger-Zetto View Post
https://twitter.com/#!/Rockjaw/statu...67418332397568



Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired.

Even if you ignore a customer's issues, you never verbally marginalize it. Never.
I agree, SR sucks. But this EGA b/s isnt particularly his fault. All he can do is control the situation as much as possible while the nameless idiot responsible for this continues to pat himself on the back for a job well done.

Spartanik's Avatar


Spartanik
12.14.2011 , 09:23 AM | #78
Quote: Originally Posted by noctivagus View Post
Real issues? Maybe it's not an issue he can help with, but it's not a REAL issue?
No it is not, you will get in the game acording to the time you redeemed your code, so i dont understand a real issue here....
Peace is a lie, there is only passion.
Also
Quote:
HK47: Statement: You are like a delightful random cruelty generator, master, poisoning all you touch with your presence. You are a testament to all organic meatbags everywhere.

DarthBagels's Avatar


DarthBagels
12.14.2011 , 09:23 AM | #79
Quote: Originally Posted by Turukano View Post
Get off your tall horse. This is not about entitlement. This is about a company that fails to see it is a customer service operation.
Right. This certainly bodes well for the future!

rawfox's Avatar


rawfox
12.14.2011 , 09:23 AM | #80
Quote: Originally Posted by JamesStarcaller View Post
um, duh dude. You aren't paying anything till the 20th when you're free 30 days starts then.

Explain where this magical money is coming from your pocket, and please share.
/scratch
where are my 54.99€ now that i gave to GameStop ?!