Stephen Reid/@Rockjaw: Your EGA tears are not real issues

I love his response. perfect.

And you gathered all of this from, what exactly?

They made a game, published it ahead of time and people are screaming because they can't all flood into the game all at once, even though they have the opportunity to still play in advance, exactly as claimed when they pre-ordered. You see, with customer service, it's usually people complaining about a problem they have with a product; but, in this case, the problem is the people, Bioware can't fix stupid.

Exactly, thank you.

I happen to adore the fact the developers & staff tell folks no.

As someone who has worked with software developers for quite a while (As a grunt in the support department)....Developers and Upper Management always underestimate human nature.

This.

I suspect that he's gotten tens of thousands of tweet-whines "When will I get in?"

Agree completely with his response, except I doubt I would've been as polite. And I'm Canadian.

I don't care about the staggered release either way. I'll play when I play. What I think bothers people the most that the actual process is shrouded in mystery. People can handle waiting in line for the most part if they have an estimated ETA. I can wait on a rollercoster line for 70 minutes if I know that going in, but by not having that sign it makes it a hell of a lot harder.

I think it would have quelled the masses quite a bit if they had a bit more transparency. Tell people that they estimate this date range will be in on day 1, 2, etc. Sure, you'll still have people pissed off if things change a bit, but most will understand. By refusing to do that you have to know you're inviting this level of outrage and impatience.

not sure who im disliking the most right now the defenders of bioware or the whiners

now there's a REAL issue

80% of statistics can be made to say whatever you want... 50% of the time.

no it wasnt,it was ce gets 7 days early acess,reg editions get 5.your wrong,as well it wasnt a gamestop advert.

when i preordered in july,it was clearly stated in ALL advertising that it would be 7 days for ce.

this tone was changed later.to 5 days.as well ce got you no early acess it would be staggered.

i still have my original email from swtor stating this.they emailed me ,to go preorder.it says clearly 7 days early acess for ce.

im not going to dangle the lawsuit or class action suit mantra.but i do feel slightly cheated to first not get the 7 days early acess as stated on day one.then instead of being given a code with my purchase i had to fight with gamestop for a week or so to get one then activate it.

bioware/ea was aware of the code issues.they even had a thread about it .till they decided it wasnt thier problem anymore and your sol attitude.