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Registering game code went wrong ....

STAR WARS: The Old Republic > English > Community Content
Registering game code went wrong ....

Ewoklord's Avatar


Ewoklord
12.14.2011 , 06:48 AM | #1
Hello i registered the game serial to my account, my account said i still need to register the game seriel, then i try the game serial it said that it had already been used plz help.

CLARAEVE's Avatar


CLARAEVE
12.14.2011 , 06:56 AM | #2
Quote: Originally Posted by Ewoklord View Post
Hello i registered the game serial to my account, my account said i still need to register the game seriel, then i try the game serial it said that it had already been used plz help.
Bonjour j ai exactement le même problème que toi j ai demandé de l aide hier a l assistance mais pas de réponse donc finalement j ai effectué la précommande et c est vrai j ai eu un week d essai mais maintenant je ne peux pas acceder au jeu alors que ma guilde a un serveur attribué je suis très déçue
si quelqu un a une solution merci beaucoup

Dark_HUmar's Avatar


Dark_HUmar
12.14.2011 , 07:11 AM | #3
Same problem here !

WarMode's Avatar


WarMode
12.14.2011 , 08:02 AM | #4
And posting it here in stead of contacting customer support and ask them to do what they need to do, is going to help you in what way?

Meaning: Contact Customer Support! a forum or it's users can't help you in any way with this problem (other then pointing you to where I just did) (sorry for the capitals but thought over emphasizing might be helpful)

Close thread.

TylerScot's Avatar


TylerScot
12.14.2011 , 08:07 AM | #5
I thought I had the same problem... actually the only code you've received so far is the pre-order code (to gain early access). The actual product codes will not be sent out till the 20th. If you look at the code listed as the "product code" (at least the origin digital dl) and remove the dashes then you will see that is the same early access code. Make sense?

Kelzack's Avatar


Kelzack
12.14.2011 , 08:10 AM | #6
Did you mistake the Game Product code the for the Pre-Order code. Because after entering the pre-order code, the site should still say, you need to enter a Game Product code. These codes are two different things, one is for pre-ordering and early access, once you enter that, check https://account.swtor.com/user/codes.

Product Registration code is the code you get with your shipped game. The final product. That you'll have to enter later to start your time on the 20th. If you order digitally through Origin it will start being send out by e-mail, December 16.

Hope that helps!

Vowe's Avatar


Vowe
12.14.2011 , 08:10 AM | #7
Quote: Originally Posted by TylerScot View Post
I thought I had the same problem... actually the only code you've received so far is the pre-order code (to gain early access). The actual product codes will not be sent out till the 20th. If you look at the code listed as the "product code" (at least the origin digital dl) and remove the dashes then you will see that is the same early access code. Make sense?
Yep - I agree - don't worry about it. Your actual product code will be on the game box, or emailed sometime soon. All that has gone out so far is the pre order code.

Ewoklord's Avatar


Ewoklord
12.14.2011 , 12:15 PM | #8
Quote: Originally Posted by Vowe View Post
Yep - I agree - don't worry about it. Your actual product code will be on the game box, or emailed sometime soon. All that has gone out so far is the pre order code.
Oh yeah that makes sence ty so much for theh elp, atleast you would post something friendly