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Phone support waiting Time

Hjulstad's Avatar

12.14.2011 , 06:08 AM | #1
Heres the thing.. I forgott answer to My secret question, so i checked how to fix it.. Called the +44 number since im calling from Sweden, waited 2 hours in que just to get "call failed" and when trying to call again i cant even get in que.. I try maybe 15 Times' before i get in que again and after more then 2 hours still no help..

So can you give some estimated waiting Time? Cause i allready wasted around 50euro just in Damn que! This is really starting to Piss me off, so would appreciate answer from EA/BW employe atleast..

Gwenni's Avatar

12.14.2011 , 06:11 AM | #2
Their phone CS is ridiculous. I waited an hour in queue. They need some more CSRs.

Kameis's Avatar

12.14.2011 , 06:11 AM | #3
Problems with Bioware support is caused by the start of early access. Obviously they have their hands full. We all have our issues but we all need to be patient. Sooner or later all of us will get the chance to play this fantastic game.

My saga began: 14 December 2011
Tester: 25-28 November 2011 Beta Test Weekend & 2-4 December Final Beta Test Weekend

Hjulstad's Avatar

12.14.2011 , 10:42 AM | #4
Anyone called today? Would be nice to hear something about this atleast