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Waiting Times on Ticket Responses?

STAR WARS: The Old Republic > English > Customer Service
Waiting Times on Ticket Responses?

Honvik's Avatar


Honvik
12.14.2011 , 02:43 AM | #1
Good Morning,

I was wondering if you have any ETA's on the current wait times for a GM to respond to in-game tickets and by e-mail. Currently I've been waiting for 9 hours with no response so far. I assume there is a huge back log but purely want to find out how long I could have to Wait. I did have 2 and one vanished from the system. Ticket No. 824777
Guild Admin
Element Zero Multi-Gaming Guild over 500 members!
Worldwide LOTRO/AoC/WoW/Aion/STO! much more
www.ez-guild.com and www.twitter.com/honvik

Honvik's Avatar


Honvik
12.14.2011 , 08:09 AM | #2
Any ideas?
Guild Admin
Element Zero Multi-Gaming Guild over 500 members!
Worldwide LOTRO/AoC/WoW/Aion/STO! much more
www.ez-guild.com and www.twitter.com/honvik

Tyranthus's Avatar


Tyranthus
12.14.2011 , 08:09 AM | #3
Few different times it took them about 3 days (almost exactly 72 hours)
NORSE, Scoundrel Supreme
<Dawn>

The Harbinger

Ever'day I'm smugglin...

Honvik's Avatar


Honvik
12.14.2011 , 08:11 AM | #4
Yikes 72 hours?
Guild Admin
Element Zero Multi-Gaming Guild over 500 members!
Worldwide LOTRO/AoC/WoW/Aion/STO! much more
www.ez-guild.com and www.twitter.com/honvik

Honvik's Avatar


Honvik
12.14.2011 , 09:49 AM | #5
Bioware?
Guild Admin
Element Zero Multi-Gaming Guild over 500 members!
Worldwide LOTRO/AoC/WoW/Aion/STO! much more
www.ez-guild.com and www.twitter.com/honvik