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Ticket locked without response?

STAR WARS: The Old Republic > English > Customer Service
Ticket locked without response?

Faranell's Avatar


Faranell
01.05.2012 , 04:34 PM | #1
I've had a ticket open since Jan 1st about getting an item refund after I bought the wrong chestpiece. It was answered just now saying there was a response but all I see is my ticket locked and no response anywhere.

Since it's locked and not closed, should I expect help sometime soon? Or am I not going to be receiving any help at all? Guess I'm confused atm..

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Faranell
01.05.2012 , 04:40 PM | #2
Want response from customer support.

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Faranell
01.05.2012 , 04:54 PM | #3
.....

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Faranell
01.05.2012 , 05:07 PM | #4
Every time this thread goes to the second page, I'm going to be bumping it again. My ticket just now went from locked to open, still with no response whatsoever. What am I supposed to make of this?

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Faranell
01.05.2012 , 05:27 PM | #5
This is ridiculous. No responses to tickets in game, no responses on the forums. What kind of customer service is this?