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Recent actions against some customer accounts

STAR WARS: The Old Republic > English > General Discussion
Recent actions against some customer accounts

Nemrodh's Avatar


Nemrodh
01.02.2012 , 01:03 PM | #51
Quote: Originally Posted by Jordan_Hoffman View Post
What I love is how the people complaining are the ones who are doing something wrong. It is easy to see in children. When a child defends something profusely you can almost guarantee they are doing something they shouldn't. .
You don't have kids do you? child or not, when confronted with something unfair or biased or falsely accused, have a tendency to get upset, and become emotionally vested in there argument.

Should I go in to the fan base around Star Wars as well, how many of them become emotionally vested in the title?

I hope you don't have kids. I cant imagine this philosophy working out so well for there trust in you.
Family is not always blood. Good is not always right. Being King only means you have power til someone takes your head.

CE squadron 1020 squadron 367

Jordan_Hoffman's Avatar


Jordan_Hoffman
01.02.2012 , 01:03 PM | #52
Quote: Originally Posted by Nemrodh View Post
You don't have kids do you? child or not, when confronted with something unfair or biased or falsely accused, have a tendency to get upset, and become emotionally vested in there argument.

Should I go in to the fan base around Star Wars as well, how many of them become emotionally vested in the title?

I hope you don't have kids. I cant imagine this philosophy working out so well for there trust in you.
I could also write in giant orange letters to get my point across. But, that would be.... childish!!
Live life quick...

PjPablo's Avatar


PjPablo
01.02.2012 , 01:03 PM | #53
Quote: Originally Posted by Jordan_Hoffman View Post
Exploiting the game with an alt on a high level planet isnt exploiting? You obviously came out ahead on this one and are just upset they took action against you. If you took it as an insult I am sorry. When you act like a child I will call you out.
Assumption is dangerous. I was not impacted by this ban/suspension. I just disagree with it. And how am I acting like a child exactly? By expressing an opinion?

Fanyen's Avatar


Fanyen
01.02.2012 , 01:04 PM | #54
This thread is absolutely insane.

All you people defending the RMT farmers need to get a clue.

As for the other group of people who were only warned or temporarily suspended, pay attention to the word "exploit". People were exploiting in order to gain an unfair advantage and were punished as a result.

I think the only people in this thread so far are the exploiters and possibly people paid by other companies to bad mouth the game.

Jordan_Hoffman's Avatar


Jordan_Hoffman
01.02.2012 , 01:05 PM | #55
Quote: Originally Posted by Fanyen View Post
This thread is absolutely insane.

All you people defending the RMT farmers need to get a clue.

As for the other group of people who were only warned or temporarily suspended, pay attention to the word "exploit". People were exploiting in order to gain an unfair advantage and were punished as a result.

I think the only people in this thread so far are the exploiters and possibly people paid by other companies to bad mouth the game.
Not all of us, Im just here bored at work!
Live life quick...

engrey's Avatar


engrey
01.02.2012 , 01:07 PM | #56
Quote: Originally Posted by Fanyen View Post
This thread is absolutely insane.

All you people defending the RMT farmers need to get a clue.

As for the other group of people who were only warned or temporarily suspended, pay attention to the word "exploit". People were exploiting in order to gain an unfair advantage and were punished as a result.

I think the only people in this thread so far are the exploiters and possibly people paid by other companies to bad mouth the game.
There is nothing wrong about collecting money, farming chests, or playing the AH. It is perfectly fine in most MMOs to collect as much money as you want. Now if you are hacking accounts to sell/trade those items and are selling gold for real life transactions, that is different.

If I collect 100 million credits by sitting at a chest spawn all day, am I breaking a rule? If I sell items from those chests or items from world bosses, am I breaking a rule? If I even trade that money to those in my guild, am I breaking a rule?

BioWare cannot prove that I work for an RMT company, and as such, will suspend or ban players who choose to spend their free time sitting at spawn points for chests and collecting the items inside. As for Ilum, does anything change if I am a level 50 and farming those chests? If so, those accounts should have never been suspended in the first place. If not, BioWare needs to add a rule that is clear to everyone, you do not sit and farm chests in this game.
GM of<Proxy Jawas>A raiding progression guild

Jordan_Hoffman's Avatar


Jordan_Hoffman
01.02.2012 , 01:08 PM | #57
Quote: Originally Posted by engrey View Post
There is nothing wrong about collecting money, farming chests, or playing the AH. It is perfectly fine in most MMOs to collect as much money as you want. Now if you are hacking accounts to sell/trade those items and are selling gold for real life transactions, that is different.

If I collect 100 million credits by sitting at a chest spawn all day, am I breaking a rule? If I sell items from those chests or items from world bosses, am I breaking a rule? If I even trade that money to those in my guild, am I breaking a rule?

BioWare cannot prove that I work for an RMT company, and as such, will suspend or ban players who choose to spend their free time sitting at spawn points for chests and collecting the items inside.
Mr. Reid already answered your questions. Why are you still complaining?
Live life quick...

Painlezz's Avatar


Painlezz
01.02.2012 , 01:10 PM | #58
The moderation and customer service in this game is HORRID. I have a group/guild of over 15 players who have all had issues within the game. Major bugs/issues that have yet to be addressed or resolved in any shape or form. The automated responses to the petitions is unacceptable.

In almost every case the automated response isn't even related to the issue or question.

"The customer service being recieved by members of our guild is unacceptable for a paid service such as this game..."

Response:

"Thank you for contacting Droid XYZ, I have forwarded your report to the department in question..."

All of us have removed our subs and will not be playing beyond the 30 free days. I hope many others follow.

Baizak's Avatar


Baizak
01.02.2012 , 01:10 PM | #59
LOL! All the gold farmers are in an uproar. Let's face it folks, the people banned or warned were the bad guys. They put their hand in the cookie jar one too many times and got caught. If you are doing nothing wrong then you have nothing to worry about. What is so hard to understand.
Proud Member of <The Meat Bags> on the Corellian Run Server
Mains: Mistai and Baltimore

Nemrodh's Avatar


Nemrodh
01.02.2012 , 01:11 PM | #60
Quote: Originally Posted by StephenReid View Post
I'd like to draw your attention to this part of the statement again:


The actions taken by these accounts - and again, this is a relatively low number - were not 'normal gameplay'. Everything you have listed above is what we'd consider 'normal gameplay'.

While we will not being going into further details of the accounts that were actioned against, suffice to say they were not conducting any activities similar to what you described.

well I have to say, customer support on the forums(only on the forums though) is far better then most games Ive played. And would have left us hanging arguing about this till the cows come home( i don't own any cows). This clears this up for me and I hope others.


Quote: Originally Posted by Jordan_Hoffman View Post
I could also write in giant orange letters to get my point across. But, that would be.... childish!!
Don't be a troll. Ive been posting like this regardless of the subject since i signed up. =P

All most posts have been very very colorful. It might not help get the point across but it does help to get noticed. =P
Family is not always blood. Good is not always right. Being King only means you have power til someone takes your head.

CE squadron 1020 squadron 367