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Weekly server maintenance EU times?

STAR WARS: The Old Republic > English > General Discussion
Weekly server maintenance EU times?

iorlas's Avatar


iorlas
01.01.2012 , 04:14 PM | #91
Quote: Originally Posted by Mandrax View Post
It's being based on TOTAL population of course, but the bi-product of that is that the EU are getting shafted. Now, although I have no facts to show that there are less players in the small hours than during the day, we can use some circumstantial evidence to support that theory. Almost every other MMO that has a separate maintenance schedule for EU regions, performs these tasks when the majority of people are sleeping.

The point is here of course, is that nobody needs to get shafted because the maintenance can be scheduled for the same time for each region by having two separate maintenance periods. Other games do it, why does BioWare insist on being different?
Come on now just stop it.That's just common sense

Mandrax's Avatar


Mandrax
01.01.2012 , 04:16 PM | #92
Quote: Originally Posted by xworndownx View Post
Good to hear that some are ok with that and it is a start in the right direction. Though at this time I'm now getting conflicting reports that some people in EU are ok with the time slot that maintenance happens but they would just like it to be on a different day. Though the OP was suggesting that it was the time slot that the current schedule was taking place on was not off peak-hours. So, some people need to get what they want straight before anything else.

I mean if most EU wanted it on a different day then well that is a different story but if it is the time slot that most don't like then I stick to my previous post.
It IS the time slot people are not happy with. Read this thread, read the other thread of over 100 pages, read all the other threads that pop up about this topic, they all say pretty much the same thing, the time slot chosen is terrible.

You have to realise, for some people in Europe the maintenance doesn't finish until 8pm, and if it overruns, then it starts to get silly. Is that acceptable? Would you accept that if it was you in that position? Do you think it's fair that a large chunk of the day is lost due to maintenance whereas another part of the world has it done whilst they are sleeping?
Space, is big. Really big. You just won't believe how vastly hugely mindbogglingly big it is. I mean you may think it's a long way down the road to the chemist, but that's just peanuts to space...

TheHauntingBard's Avatar


TheHauntingBard
01.01.2012 , 04:21 PM | #93
Forgot to rate this thread, done now.
Trolls aside either they will adjust it or we get another Warhammer.
Afraid it will be the second.
Stephen Reid - 9:02a.m. - January 11th 2012 - because in reality, there was never supposed to be a 'Medium' choice - that was a bug.

xworndownx's Avatar


xworndownx
01.01.2012 , 04:22 PM | #94
Quote: Originally Posted by Mandrax View Post
The point is here of course, is that nobody needs to get shafted because the maintenance can be scheduled for the same time for each region by having two separate maintenance periods. Other games do it, why does BioWare insist on being different?
I agree here, no one needs to get shafted but that is impossible. Which is very unfortunate and someone will get shafted anyways and that needs to be kept to the lowest possible number of people. Until we have facts about how many players actually play during what time-slot we don't know if BioWare is doing the right thing or not. It very well could be that there are less people playing during the 8-5 slot then any other time. We don't know because we don't have facts. As previously mentioned if the current time slot allocated for updates is not the low-pop times then I'll happily ask that BW/EA changes is right along with everyone else.

iorlas's Avatar


iorlas
01.01.2012 , 04:22 PM | #95
Quote: Originally Posted by xworndownx View Post
Good to hear that some are ok with that and it is a start in the right direction. Though at this time I'm now getting conflicting reports that some people in EU are ok with the time slot that maintenance happens but they would just like it to be on a different day. Though the OP was suggesting that it was the time slot that the current schedule was taking place on was not off peak-hours. So, some people need to get what they want straight before anything else.

I mean if most EU wanted it on a different day then well that is a different story but if it is the time slot that most don't like then I stick to my previous post.
You do understand that we are asking for seperate down time? AM for the US, AM for EU the day makes no difference at all to the MAJORITY of EU players if it's 3AM.

Mandrax's Avatar


Mandrax
01.01.2012 , 04:29 PM | #96
Quote: Originally Posted by xworndownx View Post
I agree here, no one needs to get shafted but that is impossible. Which is very unfortunate and someone will get shafted anyways and that needs to be kept to the lowest possible number of people. Until we have facts about how many players actually play during what time-slot we don't know if BioWare is doing the right thing or not. It very well could be that there are less people playing during the 8-5 slot then any other time. We don't know because we don't have facts. As previously mentioned if the current time slot allocated for updates is not the low-pop times then I'll happily ask that BW/EA changes is right along with everyone else.
As I've said, you only need to look at all the other MMOs that have separate maintenance schedules for EU, all that I can think of perform maintenance through the night. I think it's obvious when the quietest period is.

BioWare aren't going to share facts, they are already trying to say that the current slot they have is one of their quietest times, when actually they have not had the time to do any research into this as it's a brand new game. So don't hold your breath for them to share anything that supports their claim, they are not going to do that.

There is enough circumstantial evidence from other MMO maintenance times which shows when the quietest periods are, and it most certainly is not at the times BioWare are stating. We are not stupid, many of us have been around MMOs for a VERY long time.
Space, is big. Really big. You just won't believe how vastly hugely mindbogglingly big it is. I mean you may think it's a long way down the road to the chemist, but that's just peanuts to space...

iorlas's Avatar


iorlas
01.01.2012 , 04:32 PM | #97
Quote: Originally Posted by xworndownx View Post
I agree here, no one needs to get shafted but that is impossible. Which is very unfortunate and someone will get shafted anyways and that needs to be kept to the lowest possible number of people. Until we have facts about how many players actually play during what time-slot we don't know if BioWare is doing the right thing or not. It very well could be that there are less people playing during the 8-5 slot then any other time. We don't know because we don't have facts. As previously mentioned if the current time slot allocated for updates is not the low-pop times then I'll happily ask that BW/EA changes is right along with everyone else.
I'll ask you again..why would the EU have more playing in the early hours AM than the US.You keep saying they have no facts of server population times for the EU.Why then have they decided that the US least populated time is in the AM and the EU is during the day?What have they based this on?again i will point out that we are asking for 2 SEPERATE down times.I can go to my city at 3PM and it is crowded,i go there at 3AM and it is a ghost town i wonder why...most people are in bed sleeping maybe?

Asuka's Avatar


Asuka
01.01.2012 , 04:38 PM | #98
US companies do maintenance during the lowest server pop time of their primary player base which is the US. Asian MMOs do theirs during their times. It's not a new concept. It's once a week. Get over it.

Asuka's Avatar


Asuka
01.01.2012 , 04:40 PM | #99
Quote: Originally Posted by Mandrax View Post
It IS the time slot people are not happy with. Read this thread, read the other thread of over 100 pages, read all the other threads that pop up about this topic, they all say pretty much the same thing, the time slot chosen is terrible.

You have to realise, for some people in Europe the maintenance doesn't finish until 8pm, and if it overruns, then it starts to get silly. Is that acceptable? Would you accept that if it was you in that position? Do you think it's fair that a large chunk of the day is lost due to maintenance whereas another part of the world has it done whilst they are sleeping?
What's said on the forums is irrelevant. The forums are only maybe 5% tops of the overall population base so just because there are a handful of whiners here doesn't speak for the rest of the player base.

Keadin's Avatar


Keadin
01.01.2012 , 04:41 PM | #100
Quote: Originally Posted by Mandrax View Post
As I've said, you only need to look at all the other MMOs that have separate maintenance schedules for EU, all that I can think of perform maintenance through the night. I think it's obvious when the quietest period is.

BioWare aren't going to share facts, they are already trying to say that the current slot they have is one of their quietest times, when actually they have not had the time to do any research into this as it's a brand new game. So don't hold your breath for them to share anything that supports their claim, they are not going to do that.

There is enough circumstantial evidence from other MMO maintenance times which shows when the quietest periods are, and it most certainly is not at the times BioWare are stating. We are not stupid, many of us have been around MMOs for a VERY long time.
I couldn't agree more. The claim BioWare makes is ridiculous and so blatantly pro-American that it's just silly to see them come up with a silly story to explain it away.

If the daytime is truly when fewest people play, do it during the American day, so that the American engineers working on the American servers get the regular American daytime wages instead of a higher nighttime pay. But it's clearly not about money, as evidenced by the choice to do the maintenance during a more expensive time period, namely the night, when employees cost more than during office hours.

And as was said countless times before, every MMO does its maintenance at night, regardless of the server's locations. Are all those companies daft, and is BioWare the only one who sees the truly golden way to do business by doing it the way they're doing it?

Of course not, BioWare is being stupid. And by offering a service (server access in this case) that is inferior to that of other MMOs by taking away 1 day per week from the European playerbase, they're not only creating an extremely difficult environment for TOR to pick up speed and flourish, they're also wrecking what reputation BioWare has left.
Quote: Originally Posted by DamionSchubert View Post
We don't have friendly fire in The Old Republic for a simple reason: a lot of players are, well... idiots.