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Game shuts down on the loading screen after the launcher.

STAR WARS: The Old Republic > English > Customer Service
Game shuts down on the loading screen after the launcher.

Interstellarkid's Avatar


Interstellarkid
12.30.2011 , 10:56 AM | #1
Ok I have installed the game and created my account with no problems what so ever, it installed and patched perfectly. Now, when I enter my account details on the launcher and pick the "environment" or whatever that is, the game starts up normally and goes to the loading screen. This is where the game randomly shuts itself down without any errors or the likes; wheras the first time I started the game up it got as far as loading the intro cinematic and -then- shutting down.

I've checked the temperature of my CPU and when the game is running it goes to around 70 degrees. Personally I don't think it is a CPU problem because my computer hasn't had any problems playing games such as EVE in the past. Please somebody help me out here, I want to get into the game!

Thanks.

Interstellarkid's Avatar


Interstellarkid
12.30.2011 , 11:00 AM | #2
Bump!

MyaDragon's Avatar


MyaDragon
12.30.2011 , 11:03 AM | #3
Ive actually been having this same problem too.

Interstellarkid's Avatar


Interstellarkid
12.30.2011 , 11:04 AM | #4
Its annoying because everything else has gone perfectly up until now. If you manage to fix the problem please let me know how you did it.

MyaDragon's Avatar


MyaDragon
12.30.2011 , 11:06 AM | #5
Ive tried what they reccomended for the "black screen" problem.

Updating my computer, running the game as admin, and such as that. Unfortunately, your problem is the same as mine despite all that.

Interstellarkid's Avatar


Interstellarkid
12.30.2011 , 11:09 AM | #6
We will get through this!...

Somebody - help us!

MyaDragon's Avatar


MyaDragon
12.30.2011 , 11:14 AM | #7
We shall!

Hopefully, there's a solution.

Chaffery's Avatar


Chaffery
12.30.2011 , 11:14 AM | #8
Do you mean game crashes in to desktop?
Try reduce video card memory clock or GPU and video card clocks as I suggested below. Currently game is more like burn in test, not actual game.
http://www.swtor.com/community/showthread.php?t=106271

Interstellarkid's Avatar


Interstellarkid
12.30.2011 , 11:15 AM | #9
Yeah, the game shuts down at returns to the desktop

Interstellarkid's Avatar


Interstellarkid
12.30.2011 , 11:20 AM | #10
Is it possible that something is blocking it from loading any further?