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I cannot buy Cartel Coins


Argentblood's Avatar


Argentblood
04.03.2018 , 08:20 AM | #1
Hello,

So for an odd reason when I try to buy Cartel Coins. It tells me I can't. Is there a reason for this?

Gyronamics's Avatar


Gyronamics
04.03.2018 , 09:09 AM | #2
Whoever you ask is going to ask you what you are doing.

So...

You are going to the official SWTOR page to buy Subscriptions and Cartel Coins?

http://www.swtor.com/buy

You click Buy Now under the Cartel Coin package?

Where does it fail.
Hotwired

Niman, Tomb of Freedon Nadd, The Red Eclipse, Darth Malgus

2011 - The Immortals, The Lumberjacks, Nano, Not Good Enough, Disciples of Babylon, Salt Miners - 2018

Argentblood's Avatar


Argentblood
04.03.2018 , 09:43 AM | #3
Yes I go to that. Select the amount I want and when I press thr button to buy it tells me that "This service is unavailable for this account." Which I dont understand why.

Sith-Viscera's Avatar


Sith-Viscera
04.03.2018 , 10:20 AM | #4
Quote: Originally Posted by Argentblood View Post
Yes I go to that. Select the amount I want and when I press thr button to buy it tells me that "This service is unavailable for this account." Which I dont understand why.
Are you a subscriber? if not just F2P it may give u that message. I am guessing...
Referral link, Use it, don't use it. It's what ever. But if you do, Thank You.
http://www.swtor.com/r/22Ct9G

Gyronamics's Avatar


Gyronamics
04.03.2018 , 11:29 AM | #5
Sounds like you need to make a ticket unless you want to make a phone call.

Quote:
If you're a Subscriber and you need in-game support, create a ticket in-game:

1. Click on the question mark icon on the main menu, (or press Ctrl + /).
2. Click on Create ticket, then follow the on-screen instructions to provide details and submit your ticket.
And write down exactly where the process fails and what it said.
Hotwired

Niman, Tomb of Freedon Nadd, The Red Eclipse, Darth Malgus

2011 - The Immortals, The Lumberjacks, Nano, Not Good Enough, Disciples of Babylon, Salt Miners - 2018

TheMantellian's Avatar


TheMantellian
04.03.2018 , 12:00 PM | #6
The site has a security check. New accounts are blocked from purchase 24 hours if player tries to buy coins without first making at least one character. That's official

KnightJediShadow's Avatar


KnightJediShadow
04.03.2018 , 08:25 PM | #7
I can never purchase cartel coins in-game. Is that a continuous bug?

CaoPhanJaden's Avatar


CaoPhanJaden
04.03.2018 , 11:23 PM | #8
Quote: Originally Posted by Argentblood View Post
Hello,

So for an odd reason when I try to buy Cartel Coins. It tells me I can't. Is there a reason for this?
Yeah I have this problem too. I can't buy the CC and I am a subscriber. I'd go to the swtor store, go to CC, pick my choice, go to my payment, accept all the terms and conditions, and then it doesn't work.

nepochop's Avatar


nepochop
04.04.2018 , 12:56 AM | #9
Quote: Originally Posted by KnightJediShadow View Post
I can never purchase cartel coins in-game. Is that a continuous bug?
You have to enable this first in your account settings on this website. Also, you have to have a good payment method attached to it for it to work. Its kinda tricky sometimes.

Argentblood's Avatar


Argentblood
04.04.2018 , 05:16 AM | #10
Quote: Originally Posted by CaoPhanJaden View Post
Yeah I have this problem too. I can't buy the CC and I am a subscriber. I'd go to the swtor store, go to CC, pick my choice, go to my payment, accept all the terms and conditions, and then it doesn't work.
Yeah I did a ticket in game and have yet to check if it has been answered. I will let you know if a ticket works