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Cancelling subscription.


NSaynKnutt's Avatar


NSaynKnutt
05.05.2017 , 08:26 PM | #11
I read the thread title and thought, oh, great, another "The game is dead! I'm leaving!" thread...
But it's actually a legitimate question.
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dr_mike's Avatar


dr_mike
05.06.2017 , 06:02 AM | #12
Quote: Originally Posted by GelstonJ View Post
Why does no one ever scroll to the bottom of the screen?
In the poster's defense, we've had folks say that the button shows up in one browser but not others.

I don't recall anyone ever saying which browsers though, even when asked directly.
Who knows what lurks in the minds of those crazy Sith....
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GelstonJ's Avatar


GelstonJ
05.06.2017 , 07:13 AM | #13
Quote: Originally Posted by dr_mike View Post
In the poster's defense, we've had folks say that the button shows up in one browser but not others.

I don't recall anyone ever saying which browsers though, even when asked directly.
Something else I've realized, he probably didn't have the button anyways because he didn't have a recurring sub to cancel. The email was just stupid.
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SirVegitoo's Avatar


SirVegitoo
05.09.2017 , 08:42 AM | #14
But another thing is that i got this:
http://imgur.com/a/x7sOm
Next billing date.
After clicking a link that someone provided with cancelling subscription (https://account.swtor.com/user/subscription/cancel) i can see this:
http://imgur.com/a/QhwbV

So this make me really confused.

dr_mike's Avatar


dr_mike
05.09.2017 , 10:19 AM | #15
Quote: Originally Posted by GelstonJ View Post
Something else I've realized, he probably didn't have the button anyways because he didn't have a recurring sub to cancel. The email was just stupid.
Probably. This isn;t the only issue like this we've tried to get folks to follow up on. I;ve been asking for well over a year for someone to post their email headers for the one time code emails so we can see where they're coming from.
Who knows what lurks in the minds of those crazy Sith....
1% gets donated to unemployed Jawas living on Hoth