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LordTurin's Avatar

07.19.2018 , 09:54 AM | #11
Quote: Originally Posted by merovejec View Post
It is not that easy to explain.

You have to imagine that the team is very very small now and they have A LOT to do. The end of the ranked season is coming and there will be a lot of work to exclude the wintraders from the top3 positions for example. After the rewards were annouced the wintrading started again so they are probably busy with that and many other daily accusations people send them.

So the only thing you can do is report and be patient.
And they have to carefully investigate each accusation. They can't just assume because a couple people reported someone they are cheating, they people could all be guildies or friends who are reporting someone for beating them. And OP's original post where he talks about getting "one-shot" through reflect is a perfect example of why, there is no hack to do that, if you got globaled through reflect it just means you were attacked by abilities that reflect doesn't work on. But that's not a hack, and BW has to investigate that claim as well as the location hacks, which pushes the time it takes to get to the location hack back.

To be clear, I'm not defending on how quickly BW responds to hacking allegations, clearly they happen. But just as clearly, they get a lot of reports that are just not true, that they still have to go through, and that slows an already too-slow process down even more. They should add an additional dropdown with "location hack" and "anything else" and then basically ignore the anything else reports...
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