Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Post Windows 10 Update problem

First BioWare Post First BioWare Post

CondorJohn's Avatar


CondorJohn
05.17.2017 , 03:58 PM | #11
With Win 10 Creators in Game mode I have much smoother animations and no negative issues. Its great. Dell i7 R9 380X.

Glzmo's Avatar


Glzmo
05.17.2017 , 08:23 PM | #12
Quote: Originally Posted by EricMusco View Post
Hey folks,

A few updates on this situation. For players that have updated Windows 10 to the Creator Edition, they can experience an issue in SWTOR that causes a crash to desktop. This seems to be primarily caused by being alt-tabbed out of the game and focusing on another window while SWTOR is open and loading.

The team is looking into fixing the problem and I will pass on updates as I have them. In the meantime there are three workarounds which have had some success.
1) Disable vsync on your video card.
2) Disable Game Mode in Windows.
3) In Windows, disable the full-screen optimization option for SWTOR.

I will pass on more information as I have it.

-eric
I noticed I always get a crash when Microsoft Edge is running (even in the background) while SWTOR is starting up. It doesn't matter whether VSync, Gsync, Game Mode or full-screen optimizations are enabled or not. If I close Edge, SWTOR starts up properly. I can then start Edge again and task out to browse the web and there are no issues. It's good to hear that you are updating the game, though. I assume the crash might also have to do with the way W10 1703 changed how D3D9 (which SWTOR uses) works (time for an (optional) engine update to DX12? That could also help with CPU-bound situations). Or maybe it's just the latest version of Edge (and possibly other UWP Apps) causing this.

OwenBrooks's Avatar


OwenBrooks
05.18.2017 , 05:32 AM | #13
Quote: Originally Posted by Glzmo View Post
I assume the crash might also have to do with the way W10 1703 changed how D3D9 (which SWTOR uses) works (time for an (optional) engine update to DX12?
I have creator and do not have a crashing issue, way i have the game set is in this link

If it matters i do not have geforce experience installed

Swatchie's Avatar


Swatchie
05.18.2017 , 09:23 PM | #14
Having this issue now
Sanitary 55 Scoundrel. Duchi 55 Gunslinger. Construction 55 Vanguard Tank. Faxx 55 Sage Heals. Rolling 55 Pyrotech. Foil 55 Sorc heals/dps. Wax 55 Guardian Vigi.
New toons : Copy 51 Shadow, Blue-Print 20 something Mando. Print 13 or so Sent, Oragami some level Operative. Butcher somehow a Mara.

RiVaN_'s Avatar


RiVaN_
05.19.2017 , 10:05 AM | #15
I have this issue on my desktop, completed all the suggested steps, now the game opens to a 800X600 resolution and is stuck at the load screen for over 10 min now.
I don't use creator, I use Windows 10 Enterprise. I don't have "Game Mode" so there is nothing to disable there.
Looks like I'll just go back to ESO until there is a patch to fix the game.
Nikolete, Scoundrel - Republic Flashfire
Drivan, Sentinel - Souls of Fate

Jedi Covenant

hiiamhere's Avatar


hiiamhere
05.19.2017 , 10:10 AM | #16
For me the game only seems to crash first starting up the game if I alt-tab at any point on character creation screen and on after clicking the play button for any character while in the loading screen. If I alt-tab in game or logging out to the character screen then going back alt-tabing back it works fine.

Quote: Originally Posted by EricMusco View Post
Hey folks,

A few updates on this situation. For players that have updated Windows 10 to the Creator Edition, they can experience an issue in SWTOR that causes a crash to desktop. This seems to be primarily caused by being alt-tabbed out of the game and focusing on another window while SWTOR is open and loading.

The team is looking into fixing the problem and I will pass on updates as I have them. In the meantime there are three workarounds which have had some success.
1) Disable vsync on your video card.
2) Disable Game Mode in Windows.
3) In Windows, disable the full-screen optimization option for SWTOR.

I will pass on more information as I have it.

-eric

OwenBrooks's Avatar


OwenBrooks
05.19.2017 , 07:44 PM | #17
Quote: Originally Posted by RiVaN_ View Post
I have this issue on my desktop, completed all the suggested steps, now the game opens to a 800X600 resolution and is stuck at the load screen for over 10 min now.
I don't use creator, I use Windows 10 Enterprise. I don't have "Game Mode" so there is nothing to disable there.
Looks like I'll just go back to ESO until there is a patch to fix the game.
When it opens at 800 x 600 press the ALT + Enter keys

BarryGK's Avatar


BarryGK
05.19.2017 , 09:07 PM | #18
Eric, thank you for the update !! Will try your suggestions out.
Anjeal Torvin

OwenBrooks's Avatar


OwenBrooks
05.19.2017 , 09:10 PM | #19
Quote: Originally Posted by BarryGK View Post
Eric, thank you for the update !! Will try your suggestions out.
I believe the fix for this is to do a clean install of the nvidia drivers , and at present do not install anything but the driver , ie. do not install geforce experience, shield etc

May need to play in fullscreen (window) mode too

MandFlurry's Avatar


MandFlurry
05.20.2017 , 03:52 AM | #20
Quote: Originally Posted by OwenBrooks View Post
I believe the fix for this is to do a clean install of the nvidia drivers , and at present do not install anything but the driver , ie. do not install geforce experience, shield etc
Owen, I know from Techs, and have been through the GeForce Experience, and i have always been shot in the foot in the past from using it, and the best of Tech that i personally but 1, has told others and me not to ever use and that it makes their gaming worse and even crash. I stopped using it for a cpl years, then a friend of mine installed it on my PC without telling me.

Anyways, i still don't trust Geforce Experience, even though i have steamed before and put a lot of my playing on video. I think i should try to Un-install, but i really really want to capture on Video some of the beauty the Devs have put into this game, as my memories are with their creations.
Got CE on 7/20/11
Canderous Ordo ServerRegulator
Referral for Star Wars Goodness
http://www.swtor.com/user/ce/3k4e