Blackk Posted December 31, 2011 Share Posted December 31, 2011 (edited) Players are being banned from the game for going to Ilum. Apparently: The planet states that you are required to be level 40+ before traveling there according to the customer service mail. And as such, he is getting banned! Constructively speaking, I find it hard to believe that customer service would BAN players over this. 1) If a zone is supposed to be restricted to a certain level, why not LEVEL LOCK it? Prevent people going to the planet instead of banning them without warning! Is there a disclaimer that going to Ilum too early will get you banned? NO! It's not in the EULA either. 2) If you level up your slicing and that's the best/only place to get slicing XP, what should you do? Stop slicing until your level catches up? 3) INFORM your customer base! Let them know that traveling to this planet is considered a bannable offense! The game is almost A WEEK OLD and players are already being banned without warning! 4) Stop closing the forums posts about it. LEARN from the mistakes, get the players feedback, and grow from it. SILENCING community pain points will not solve the problem, it will only aggravate the community (and ultimately, make the topic spill into private forums) Ultimately, please stop punishing players for playing the game. Own the mistakes of CHOOSING not to level lock the zone, and CHOOSING not to inform your players that these activities will result in banning, and CHANGE IT. TELL your paying customers that THIS WILL GET YOU BANNED! Edits: Players requested screenshot Edits: Things learned through the posts: 1) These players received a temporary ban, but no verbal warning. 2) The grammar of the email provided by Bioware is poorly written, and very vague as to the infraction. a) Bioware's customer service emails do not have a color background. They are black text documents with no art regardless of if you are being warned about your forum posts, or banned from playing. 3) Beyond these screenshots, there is no further proof. You are welcome to google search for results, and see deleted posts, but aside from a public post from Bioware (who will not discuss the events of peoples accounts, it's considered private) So please do not ask for any more proof. There's none to be had. 4) Even if you choose not to believe it because it's unbelievable; that's fine by me! That's why I created this topic. I felt that how this was handled was ridiculous. Edited December 31, 2011 by Blackk Link to comment Share on other sites More sharing options...
AntoniusDelitan Posted December 31, 2011 Share Posted December 31, 2011 Where's the part of the story where exploitation was being done? Link to comment Share on other sites More sharing options...
Azhi Posted December 31, 2011 Share Posted December 31, 2011 wow, they are really? Link to comment Share on other sites More sharing options...
AJediKnight Posted December 31, 2011 Share Posted December 31, 2011 (edited) If this is true, then whoever made the decision to ban people over it needs to be fired immediately, and in a very public manner. It's like being a special forces operative behind enemy lines -- if you are caught, you are disavowed by your own government. Unless you are banning people who are hacking and/or gold selling, then pick a scapegoat and point the finger, Bioware. Edited December 31, 2011 by AJediKnight Link to comment Share on other sites More sharing options...
Ankido Posted December 31, 2011 Share Posted December 31, 2011 They are banning people because they go to a certain zone? I've never in my life heard of anything like this. If this is true, bioware will lose a lot of credibility. Link to comment Share on other sites More sharing options...
Corwingeorge Posted December 31, 2011 Share Posted December 31, 2011 i dont believe you Link to comment Share on other sites More sharing options...
ineverpost Posted December 31, 2011 Share Posted December 31, 2011 Players are being banned from the game for going to Ilum. Apparently: The planet states that you are required to be level 40+ before traveling there according to the customer service mail. And as such, he is getting banned! Constructively speaking, I find it hard to believe that customer service would BAN players over this. 1) If a zone is supposed to be restricted to a certain level, why not LEVEL LOCK it? Prevent people going to the planet instead of banning them without warning! Is there a disclaimer that going to Ilum too early will get you banned? NO! It's not in the EULA either. 2) If you level up your slicing and that's the best/only place to get slicing XP, what should you do? Stop slicing until your level catches up? 3) INFORM your customer base! Let them know that traveling to this planet is considered a bannable offense! The game is almost A WEEK OLD and players are already being banned without warning! 4) Stop closing the forums posts about it. LEARN from the mistakes, get the players feedback, and grow from it. SILENCING community pain points will not solve the problem, it will only aggravate the community (and ultimately, make the topic spill into private forums) Ultimately, please stop punishing players for playing the game. Own the mistakes of CHOOSING not to level lock the zone, and CHOOSING not to inform your players that these activities will result in banning, and CHANGE IT. TELL your paying customers that THIS WILL GET YOU BANNED! I wish I could say I am surprised, but ladies and gentlemen, this is Bioware. Link to comment Share on other sites More sharing options...
Samy_Merchi Posted December 31, 2011 Share Posted December 31, 2011 Citation needed. Sounds like some sort of misunderstanding at best, lie at worst. Link to comment Share on other sites More sharing options...
BeardedBubba Posted December 31, 2011 Share Posted December 31, 2011 If this is true, then whoever made the decision to ban people over it needs to be fired immediately, and in a very public manner. Agreed, thats laughable. I was curious about how bioware's GM's are going to play, so I've only been trollin lightly >< Link to comment Share on other sites More sharing options...
LordRelyks Posted December 31, 2011 Share Posted December 31, 2011 I call BS... Link to comment Share on other sites More sharing options...
Bob-ombaFett Posted December 31, 2011 Share Posted December 31, 2011 Where's the part of the story where exploitation was being done? I say there is more to this story than what's being presented here. An exploitation is definitely probable. Link to comment Share on other sites More sharing options...
Inhalcator Posted December 31, 2011 Share Posted December 31, 2011 Citation needed. Sounds like some sort of misunderstanding at best, lie at worst. Agreed. Link to comment Share on other sites More sharing options...
Blackk Posted December 31, 2011 Author Share Posted December 31, 2011 It's exploitation to go into an open pvp zone to harvest materials? If you are low level, and risking getting killed (and suffering death penalty) in a higher level zone, that is the risk you take. How many people have done this in other MMO's? Perhaps they should take World of Warcrafts approach and level lock trade skills? 1) Level locking trade skills to cap at certain player levels will prevent them from even wanting to get to higher level zones to skill up. Because they will be locked into the brackets that mean anything for them. 2) At this point, crafting level is different from player level. You can skill up to level 300 at relatively early in your gaming experience. At which point: Yes, you have to go to higher level zones to continue! Is it a bannable offense to continue to progress your crafting beyond your level? Link to comment Share on other sites More sharing options...
LordRelyks Posted December 31, 2011 Share Posted December 31, 2011 If this is all true, I've lost all my credibility for BW/EA. As a total fan of Bioware's work, I will be very disappointed in them... Link to comment Share on other sites More sharing options...
Bob-ombaFett Posted December 31, 2011 Share Posted December 31, 2011 (edited) It's exploitation to go into an open pvp zone to harvest materials? If you are low level, and risking getting killed (and suffering death penalty) in a higher level zone, that is the risk you take. ... Is it a bannable offense to continue to progress your crafting beyond your level? That is something you will have to personally contact Customer Service and find out what their reason is that caused the ban. Whenever you do get an update on it though, please post it, as I am very curious about this and I'm sure many others are as well. Edited December 31, 2011 by Bob-ombaFett Link to comment Share on other sites More sharing options...
nobadee Posted December 31, 2011 Share Posted December 31, 2011 Geez people, were you born last night? Ever consider that the OP is only giving you part of the whole story maybe? Perhaps there was some foul play going on with said players; thus, leading to their being banned. Remember kids, take what you read on the internet with a grain of salt. Link to comment Share on other sites More sharing options...
Ankido Posted December 31, 2011 Share Posted December 31, 2011 Citation needed. Sounds like some sort of misunderstanding at best, lie at worst. How do you know this before you throw assumption. Maybe they are doing it and maybe they are not. Not right for you to call someone a liar. If they are deleting posts regarding this issue, apparently it holds water. Link to comment Share on other sites More sharing options...
Teldara Posted December 31, 2011 Share Posted December 31, 2011 I haven't been banned. Link to comment Share on other sites More sharing options...
Lamentari Posted December 31, 2011 Share Posted December 31, 2011 A copy of the Notification for being banned would be best to support this statement otherwise most could consider this false Link to comment Share on other sites More sharing options...
Blackk Posted December 31, 2011 Author Share Posted December 31, 2011 Citation needed. Sounds like some sort of misunderstanding at best, lie at worst. I apologize that I cannot offer citation. Providing information on players personal accounts and account issues will result in closure of the topic. I have specifically posted this without any specific players account information or the particular events of their banning to prevent it from being closed and to grow awareness to the issue. Link to comment Share on other sites More sharing options...
Fozziwig Posted December 31, 2011 Share Posted December 31, 2011 This is too vague to be considered credible. Who was banned? When? Where's the ban email? Who did it come from? Or where's the screenshot? You need some proof to back this up. If you have it, I'm sure there will be a riot. Without it, we can't believe you. Sorry, but that's too crazy to believe without proof. Link to comment Share on other sites More sharing options...
AJediKnight Posted December 31, 2011 Share Posted December 31, 2011 Personally, I just hope there is more to this. Sneaking into high-level zones to explore and do a little harvesting has been a part of MMOs since the early days. To attempt to nip such behavior in the bud, and in such an unnecessarily dramatic way, has PR disaster written all over it. Link to comment Share on other sites More sharing options...
LordRelyks Posted December 31, 2011 Share Posted December 31, 2011 Hell, Ill head to Ilum on my alt, see if I get banned or not. If so, I'm unsubbing immediately. Link to comment Share on other sites More sharing options...
Beemerchick Posted December 31, 2011 Share Posted December 31, 2011 I apologize that I cannot offer citation. Providing information on players personal accounts and account issues will result in closure of the topic. I have specifically posted this without any specific players account information or the particular events of their banning to prevent it from being closed and to grow awareness to the issue. So you have no evidence. I am not saying you are lying. It is a very real possibility that the person who told you this story was lying to you. That makes a lot more sense than banning people for going to a planet. Link to comment Share on other sites More sharing options...
AJediKnight Posted December 31, 2011 Share Posted December 31, 2011 I apologize that I cannot offer citation. Providing information on players personal accounts and account issues will result in closure of the topic. I have specifically posted this without any specific players account information or the particular events of their banning to prevent it from being closed and to grow awareness to the issue. Then I call BS. Post it on another website if you have to. But without confirmation, I'm afraid I believe your claims to be a lie. Link to comment Share on other sites More sharing options...
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