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How to Report Cheating and Win Trading

STAR WARS: The Old Republic > English > PvP
How to Report Cheating and Win Trading
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MikeBradley
06.07.2019 , 01:21 PM | #1 This is the last staff post in this thread.  

Hey All,

As we have added new ways to report cheating and win trading in PvP, I thought it might be helpful to condense the new and existing ways to do so for reference.

Reporting PvP Cheating or Win Trading

New email for reporting Cheating and Win Trading in PvP – pvpReports@swtor.com . All emails sent to this address will go straight to the SWTOR Live Production team for review. Here is the most helpful information to include when sending a report:

  • Your account name
  • The name of the character who was cheating or win trading
  • The server you were playing on
  • The time when it occurred
  • Any screenshot or video evidence you have

Creating a Customer Service ticket in game to report cheating or win trading is still an option as well if you would prefer to do that instead. From the menu bar at the top of the screen, go to “System” and then “Customer Service”. Select the “Create Ticket +” button at the bottom right, pick the category, include as much information as you can, and then click the “Create Ticket” button.

How to Appeal a Punishment

If you believe that your account has been punished for Cheating or Win Trading in PvP without cause, there is only one place to go to appeal that decision:

https://help.ea.com/en-us/help/accou...nded-accounts/

This link and instructions for appealing will be included in an email sent to you if any action is taken against your account.

Please DO NOT send appeals to pvpReports@swtor.com, or to individual members of the team.

Thank you,

Mike Bradley | Associate Producer
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