jasoncollins Posted January 20, 2020 Share Posted January 20, 2020 my pack explorer is not showing the 3 packs i bought from cartel market i can't open ticket any ideas >? Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 20, 2020 Share Posted January 20, 2020 my pack explorer is not showing the 3 packs i bought from cartel market i can't open ticket any ideas >? Did you follow the steps? Steps 1 and 2 apply to all CM purchases, and Step 3 is specifically for packs. 1. Select the item in the CM and click Buy. 2. Claim the item(s) from the Unclaimed Items section of the Cartel Market to your inventory. 3. Open the Pack Explorer in some way. Link to comment Share on other sites More sharing options...
jasoncollins Posted January 20, 2020 Author Share Posted January 20, 2020 kinda hard to open what is not showing Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 20, 2020 Share Posted January 20, 2020 kinda hard to open what is not showing Did. You. Claim. The. Packs. From. The. Market? Link to comment Share on other sites More sharing options...
jasoncollins Posted January 20, 2020 Author Share Posted January 20, 2020 i did i bought them claimed them then i decided i wanted to open them on a dif char but got disconnected and 2 days later i tried to claim them and they were gone Link to comment Share on other sites More sharing options...
Tohmas Posted January 20, 2020 Share Posted January 20, 2020 You can only open them on the character that claimed them... Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 21, 2020 Share Posted January 21, 2020 i did i bought them claimed them then i decided i wanted to open them on a dif char but got disconnected and 2 days later i tried to claim them and they were gone OK. Just to be sure that I've understood: Let's suppose two characters, "Buyer" and "User". * On Day D, Buyer bought the packs and claimed them. * On Day D, after that, you got disconnected while switching to User. * On Day D+2, User tried to claim them. Is that right? Or was it: * On Day D+2, Buyer no longer had the packs in his inventory. A few notes about the CM: 1. Once items bought on the CM are claimed, they are no longer available to be claimed on any character. 2. Only the character that bought them can claim them anyway. (The Unclaimed Items section is per-character.) 3. There's a 36-hour (for Subscribers) or 72-hour (for everyone else) timer during which the items are bound to the character that bought+claimed them. During this time, the character cannot transfer the items to another. 4. By now, Buyer should be able to transfer the packs to User, since more than 36 hours have passed. And a couple of notes about the packs: 1. The Pack Explorer window, when opening packs in the *first* tab, sends the items to the *second* tab ("Item Stash"). 2. The Item Stash is shared between all characters on the same server, so once the packs are opened, any character on the server can claim the items from the Item Stash. Link to comment Share on other sites More sharing options...
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