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Server lag on Darth Malgus worse after outages

STAR WARS: The Old Republic > English > General Discussion
Server lag on Darth Malgus worse after outages

Jake's Avatar


Jake
01.30.2020 , 06:25 AM | #71
Quote: Originally Posted by Spikanor View Post
is it me or is the server lagg now worse after the Maintenance there have done yesterday?
it's worse after the maitenance .
ping for me its higher of about 10/15 ms now,with some spike to 300ms .
My connection is fine ,the ping get higher exactly after the maintenance yesterday.

GambitRCW's Avatar


GambitRCW
01.30.2020 , 07:36 AM | #72
I wasn't getting any lag before, but now, on Hoth I'm getting lag of around 500ms, then spikes up to 2,500ms

Spikanor's Avatar


Spikanor
01.30.2020 , 07:42 AM | #73
Quote: Originally Posted by Jake View Post
it's worse after the maitenance .
ping for me its higher of about 10/15 ms now,with some spike to 300ms .
My connection is fine ,the ping get higher exactly after the maintenance yesterday.
this is what i get it seems in dublin there are big problems.
like i get by using pingploter
https://imgur.com/2XeeYeC

now its the time bioware is doing something to fix this lagg problems its worse then it was normal.
Get Free 7 day's sub with my Referral Link

Here -> http://www.swtor.com/r/fv5qRk

TrixxieTriss's Avatar


TrixxieTriss
01.30.2020 , 06:44 PM | #74
Quote: Originally Posted by Spikanor View Post
this is what i get it seems in dublin there are big problems.
like i get by using pingploter
https://imgur.com/2XeeYeC

now its the time bioware is doing something to fix this lagg problems its worse then it was normal.
There is a massive problem, but itís not BioWare and it has nothing to do with them.
Itís 100% a level3 issues (or century link as they have taken over level3).
https://www.centurylink.com/business...=lvltmigration
What is an internet back bone?
https://en.m.wikipedia.org/wiki/Internet_backbone
How the internet works and internet back haul development with 40 easy to see pictures and maps.
https://www.vox.com/a/internet-maps

Level3 are an internet back haul company and seperate entity from ISPs. Which mean BioWare have zero communication or influence with them.
What you need to do is contact your ISP and show them the results. They are the ones who have agreements with back haul companies. Many ISPís have multiple back haul options or agreements and can ask for traffic to be routed around a certain point. But most of the time they donít bother because they donít focus on giving gamers priority or the best service.
If your ISP wonít help you with this, it might be time to find another.

Spikanor's Avatar


Spikanor
01.31.2020 , 02:28 AM | #75
@TrixxieTriss
most off the players can do notting about the problems there have with the connection with the EU servers in dublin.
all is it swtiching from network provider that will still not help.
then tell me this please.

why have most off the players that have report server lagg on the DM Server only have Connection problems by playing this game and when there are playing other game's there have no connection problems to the EU servers there playing explane that is please.

the reason that other mmorpg game's company's have better servers and using more the best sure there pay more for it but thats a good investment for then to keep the players happy with there connection.
we all know that if you buy cheap things like a new pc are not good sings all since its cheap maybe for a reason.
same with the servers in dublin if there pay cheap there then it has also a lot off problems the servers have.
that means you not use the better stuff in most case and if connection is one off the things that is not good then there need to upgrade the server with better things.
in the last 9 years a lot off things has chance hard in hardware and software and if the servers in dublin still using the older hardware and software then thats the reason maybe why its so cheap since its old hardware and software there using.
Get Free 7 day's sub with my Referral Link

Here -> http://www.swtor.com/r/fv5qRk

TrixxieTriss's Avatar


TrixxieTriss
01.31.2020 , 10:30 PM | #76
Quote: Originally Posted by Spikanor View Post
@TrixxieTriss
most off the players can do notting about the problems there have with the connection with the EU servers in dublin.
all is it swtiching from network provider that will still not help.
then tell me this please.

why have most off the players that have report server lagg on the DM Server only have Connection problems by playing this game and when there are playing other game's there have no connection problems to the EU servers there playing explane that is please.

the reason that other mmorpg game's company's have better servers and using more the best sure there pay more for it but thats a good investment for then to keep the players happy with there connection.
we all know that if you buy cheap things like a new pc are not good sings all since its cheap maybe for a reason.
same with the servers in dublin if there pay cheap there then it has also a lot off problems the servers have.
that means you not use the better stuff in most case and if connection is one off the things that is not good then there need to upgrade the server with better things.
in the last 9 years a lot off things has chance hard in hardware and software and if the servers in dublin still using the older hardware and software then thats the reason maybe why its so cheap since its old hardware and software there using.
Itís simple.

1. Not all players are affected. Which means itís not the game. If every player was affected, I would say itís 99% on BioWares end. But thatís not whatís happening. Only some players are effected.

2. It doesnít matter what other games people play or how good they connect to them. Because they are not in the same data center as swtor and probably not even in the same geographical location.

3. Refer to my previous post about internet back bones and routing. It explains why the poster is having a problem and why it has nothing to do with BioWare.

4. If everyone here with a problem would run ping plotter and post the results like that poster did (when the problems occur), I could better diagnose whatís happening for you. My best guess is you are all being routed through that same hub that he is. And people that donít have any problems, take a different route to servers. Which is 100% not Biowares fault and has nothing to do with them.

5. Instead of griping here, be proactive and test. That is the only way to know. And if the problem isnít the BioWare IP, then itís not them and they canít help you unless itís the IP (hop) that connects directly to theirs. Then itís likely their ISP and they can get them to investigate. But they have no influence on anything before that.

JattaGin's Avatar


JattaGin
02.02.2020 , 05:49 AM | #77
Quote: Originally Posted by TrixxieTriss View Post
4. If everyone here with a problem would run ping plotter and post the results like that poster did (when the problems occur), I could better diagnose whatís happening for you. My best guess is you are all being routed through that same hub that he is. And people that donít have any problems, take a different route to servers. Which is 100% not Biowares fault and has nothing to do with them.
I did two Ping Plotter tests today. I don't really understand too much of what is going on, but I figured that in the first test, something wasn't right as I had several packet losses and high average response times all throughout the connection. I thus did a second test about half an hour later and that looked much more normal to me.

What both tests show is a big gap in response time between hop 9 and hop 10 (Level 3 in Dublin). It's double and more:

First test:

1-9: minimum response time between 30,7-37,0 ms
10: 4.69.153.230 / ae-1-8.bar1.Dublin1.Level3.net / minimum response time: 81,5 ms
11: 213.242.106.234 / 213.242.106.234 / minimum response time: 83,5 ms
12: 159.153.72.252 / 159.153.72.252 / minimum response time: 82,4 ms

I ran Ping Plotter 43 times. The average response times are terrible throughout as there were several packet losses.

Second test:

1-9: minimum response time between 29,6-36,8 ms
10: 4.69.153.230 / ae-1-8.bar1.Dublin1.Level3.net / minimum response time: 80,0 ms
11: 213.242.106.234 / 213.242.106.234 / minimum response time: 81,3 ms
12: 159.153.72.252 / 159.153.72.252 / minimum response time: 80,8 ms

I ran Ping Plotter 30 times. There was one packet loss at hop 12 which caused the average response time for 12 to jump to 98 ms. Before Dublin, the average is 35-44 ms, at 10 and 11 it's around 84 ms.

The situation for me is that I cannot play the game right now as I have constant lag in such a way that as soon as a fight starts, the game pretty much freezes for a few seconds until I get a visual update of the situation. This makes e.g. PvP impossible to play as I find myself dead before I even am able to do something and PvE group content difficult as group members wonder why I don't actually participate in the fight. A few days ago I did the Ilum event heroic and it was like this: We start the fight, I get lag, the next thing I see is that all opponents are already destroyed, without me even doing one single attack.

The "little red dot of horror" has turned into the "big red X of horror" during the last 2 weeks. That X stays for a few seconds and then I have three blue bars again. Rinse and repeat. The situation has gotten worse constantly, from week to week since early December.

I had this situation twice before: 1. February 2012. Back then, BW eventually acknowledged a problem and fixed it. 2. in 2017. I don't know how this one got solved, but I didn't do/change anything.

I want to say that I have two different ISPs available and both lead to the same lag with the game (and only this game). I also had this lag during my christmas holidays in another country where I also used two different ISPs.

Due to the test results above as well as the fact that I used 4 different ISPs in 2 different countries ever since this lag started, my conclusion is that the culprit lies in or around Dublin. Would you agree, Trixxie? Does this information help you get a better picture of the situation? I really hope that there is some fix, because as it is right now, the game is unplayable to me as the lag prevents me to fight properly.
Bioware offers a friend referal system which gives referred players a couple of goodies (incl. 7 free days of sub and a neat free 10 x inventory slot for every character) and referring players some little shinies and cartel coins.
I would be happy if you choose my referral link to grab your free goodies.

TrixxieTriss's Avatar


TrixxieTriss
02.02.2020 , 11:51 PM | #78
Quote: Originally Posted by JattaGin View Post
I did two Ping Plotter tests today. I don't really understand too much of what is going on, but I figured that in the first test, something wasn't right as I had several packet losses and high average response times all throughout the connection. I thus did a second test about half an hour later and that looked much more normal to me.

What both tests show is a big gap in response time between hop 9 and hop 10 (Level 3 in Dublin). It's double and more:

First test:

1-9: minimum response time between 30,7-37,0 ms
10: 4.69.153.230 / ae-1-8.bar1.Dublin1.Level3.net / minimum response time: 81,5 ms
11: 213.242.106.234 / 213.242.106.234 / minimum response time: 83,5 ms
12: 159.153.72.252 / 159.153.72.252 / minimum response time: 82,4 ms

I ran Ping Plotter 43 times. The average response times are terrible throughout as there were several packet losses.

Second test:

1-9: minimum response time between 29,6-36,8 ms
10: 4.69.153.230 / ae-1-8.bar1.Dublin1.Level3.net / minimum response time: 80,0 ms
11: 213.242.106.234 / 213.242.106.234 / minimum response time: 81,3 ms
12: 159.153.72.252 / 159.153.72.252 / minimum response time: 80,8 ms

I ran Ping Plotter 30 times. There was one packet loss at hop 12 which caused the average response time for 12 to jump to 98 ms. Before Dublin, the average is 35-44 ms, at 10 and 11 it's around 84 ms.

The situation for me is that I cannot play the game right now as I have constant lag in such a way that as soon as a fight starts, the game pretty much freezes for a few seconds until I get a visual update of the situation. This makes e.g. PvP impossible to play as I find myself dead before I even am able to do something and PvE group content difficult as group members wonder why I don't actually participate in the fight. A few days ago I did the Ilum event heroic and it was like this: We start the fight, I get lag, the next thing I see is that all opponents are already destroyed, without me even doing one single attack.

The "little red dot of horror" has turned into the "big red X of horror" during the last 2 weeks. That X stays for a few seconds and then I have three blue bars again. Rinse and repeat. The situation has gotten worse constantly, from week to week since early December.

I had this situation twice before: 1. February 2012. Back then, BW eventually acknowledged a problem and fixed it. 2. in 2017. I don't know how this one got solved, but I didn't do/change anything.

I want to say that I have two different ISPs available and both lead to the same lag with the game (and only this game). I also had this lag during my christmas holidays in another country where I also used two different ISPs.

Due to the test results above as well as the fact that I used 4 different ISPs in 2 different countries ever since this lag started, my conclusion is that the culprit lies in or around Dublin. Would you agree, Trixxie? Does this information help you get a better picture of the situation? I really hope that there is some fix, because as it is right now, the game is unplayable to me as the lag prevents me to fight properly.
Sorry for the slow response. Iím having iPad issues and itís difficult doing this on my iPhone.

Can you run ping plotter for 30 mins and take a screen shot. Then up load it to
Imgur so I can visually see whatís happening.

As someone who plays with normal lag over 200ms, I completely understand the frustration, especially when Iím playing PvP. But itís not unplayable, except ranked because youíre dead before you can react.

Iím still not convinced itís the server. It might possibly be some network device in the data centre. Or as I suspect, a out side routing issue.

Itís also possible your issue is different to other peopleís, but seems similar and is just a coincidence that itís happened at this time.

What Iím saying is there are lots of variables and we need to eliminate them one at a time to correctly diagnose the issue before jumping to conclusions that maybe wrong and wonít fix the actual problem.

So as well as posting the link to the ping plotter image, can you also tell me what graphics card are you using and the specs for the laptop (Iím assuming itís a laptop as you are moving around)

We also need to establish wether you are using wifi, network cable, 4G, adsl, fibre etc.

It would also help to know the rough geographical locations of the 4 places you played from and are they all routed the same. If you have screen shots of each one, that would be helpful.

Alekerro's Avatar


Alekerro
02.09.2020 , 12:25 PM | #79
I had 47-53ms on EU servers (and about 100 on US) since the game start and nowadays i have 147-318ms up to 500+ lag spikes on EU and over 200-300 on US. Only one question - the heck?? My ISP dont give a hood about game ping since they "always dont have any issues on their side". I got 57ms on WoW EU, about 20-60 in CoDMW, 49-52 in BFV and ~62 in ESO. So its not my fault or my ISP's fault.
BIOWARE stop wastin time on Anthem and fix damn servers.

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TrixxieTriss's Avatar


TrixxieTriss
02.09.2020 , 10:05 PM | #80
Quote: Originally Posted by Alekerro View Post
I had 47-53ms on EU servers (and about 100 on US) since the game start and nowadays i have 147-318ms up to 500+ lag spikes on EU and over 200-300 on US. Only one question - the heck?? My ISP dont give a hood about game ping since they "always dont have any issues on their side". I got 57ms on WoW EU, about 20-60 in CoDMW, 49-52 in BFV and ~62 in ESO. So its not my fault or my ISP's fault.
BIOWARE stop wastin time on Anthem and fix damn servers.
Please read my previous posts about ping plotter to find the cause.