GodOfPhantoms Posted June 9, 2018 Share Posted June 9, 2018 My friend has paid for a 30 day subscription 8 hours ago but his account still not updated. RushRagnos is his account name He would've posted but his account wont let him even though his account says he has 29 days of subscription time. Link to comment Share on other sites More sharing options...
Nightblazer Posted June 9, 2018 Share Posted June 9, 2018 This is currently a known issue. Please post the Display name in the primary customer service thread below and they can further look into this: https://answers.ea.com/t5/Technical-Issues/Subscribed-on-the-site-but-not-working-in-game/m-p/6849173#M42347 Link to comment Share on other sites More sharing options...
GodOfPhantoms Posted June 9, 2018 Author Share Posted June 9, 2018 (edited) (meant to be a reply)How long do you think he will get his subscription back? Edited June 9, 2018 by GodOfPhantoms meant to be a reply Link to comment Share on other sites More sharing options...
GodOfPhantoms Posted June 9, 2018 Author Share Posted June 9, 2018 This is currently a known issue. Please post the Display name in the primary customer service thread below and they can further look into this: https://answers.ea.com/t5/Technical-Issues/Subscribed-on-the-site-but-not-working-in-game/m-p/6849173#M42347 how long do you think it will take for him to get his subscription back? Link to comment Share on other sites More sharing options...
Nightblazer Posted June 9, 2018 Share Posted June 9, 2018 how long do you think it will take for him to get his subscription back? No clue. The admins have been posting quite a bit through out the day and I would assume they will again when they open and should I get an answer hopefully. Lots of posts in there so it will take time to get to your post if you've posted in there. Link to comment Share on other sites More sharing options...
OwenBrooks Posted June 9, 2018 Share Posted June 9, 2018 For those that have paid for subscription and it isn't reflecting in game please post in this link and post your swtor username For those with cartel coin issues, can only advise to sit tight for now and keep an eye on this link for further info Link to comment Share on other sites More sharing options...
OwenBrooks Posted June 9, 2018 Share Posted June 9, 2018 (edited) how long do you think it will take for him to get his subscription back? This should be resolved for him now if he logs out and back in if still online. Edited June 9, 2018 by OwenBrooks Link to comment Share on other sites More sharing options...
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