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Validating Email

LancelothBP's Avatar


LancelothBP
10.14.2019 , 11:29 PM | #1
Guys, ur support is pretty terrible.
I cannot validate my e-mail because - "an error occure, please enter a correct validate code", but i dont recieve any code, just click at link and follow instructions where system ask me to enter my e-mail and password.
then - error/

When i create ingame ticket - u ask me make a phone-call , but im live in russia and putin restrict any phone-call's to another world. - SO! what should i do???

I'm a subscriber and i cannot play any char's 20+ lvl.

LancelothBP's Avatar


LancelothBP
10.14.2019 , 11:39 PM | #2
oh... i've change e-mail and validate it instantly - it works.
Thanks for helping (no_)

and do normal support team not only for EU

Nightblazer's Avatar


Nightblazer
10.15.2019 , 06:10 AM | #3
Quote: Originally Posted by LancelothBP View Post
oh... i've change e-mail and validate it instantly - it works.
Thanks for helping (no_)

and do normal support team not only for EU
For future reference for these types of issues it's best to post in the customer service forum here. Bug reports are for in-game issues.
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