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Nathema Conspiracy Flash point freezing and crashing

STAR WARS: The Old Republic > English > General Discussion > Bug Reports
Nathema Conspiracy Flash point freezing and crashing

ICE_JEDI's Avatar


ICE_JEDI
05.24.2018 , 09:37 AM | #1
I started the flash point in SOLO story mode. At the moment when I reach the temple, I go to cut scene, my character walks up and then it freezes and crashes. I have restarted and re downloaded the game; same problem.

I have reset the phase and restarted the flash point but the same problem happens at the same scene.

Lammia's Avatar


Lammia
05.24.2018 , 11:01 AM | #2
Quote: Originally Posted by ICE_JEDI View Post
I started the flash point in SOLO story mode. At the moment when I reach the temple, I go to cut scene, my character walks up and then it freezes and crashes. I have restarted and re downloaded the game; same problem.

I have reset the phase and restarted the flash point but the same problem happens at the same scene.
I experience the same problem in this cutscene and also just before the last boss.

I can get through, when I lower my graphic settings a notch.
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IoNonSoEVero's Avatar


IoNonSoEVero
05.24.2018 , 03:42 PM | #3
Same. It's the scene where you reach GEMINI. On every character's run through the flashpoint I have had to ESC out of the frozen scene about 20 times and then spam the spacebar to make it work. Restarting and low graphics have done nothing.

OwenBrooks's Avatar


OwenBrooks
05.27.2018 , 05:52 AM | #4
If you have run a repair per this link

and If lowering gfx doesn't help make a post in the Technical Issues forum (Link) and post a dxdiag per this link

VKholarienn's Avatar


VKholarienn
07.07.2018 , 05:23 AM | #5
Cannot even launch the mission itself on one of my characters - load screen get 1/4-1/2 way and hangs. Eventually booted out to the character selection screen. I also tried lowering GFX settings and running the repair and it made no difference. Opened a customer service ticket yesterday and no one has replied back.

VKholarienn's Avatar


VKholarienn
07.08.2018 , 08:03 AM | #6
Customer service has responded to my ticket and acknowledged that the devs are looking into this issue:


"Iím sorry for the inconvenience that you have faced, I just can't imagine how it feels for you not to be able to complete Nathema Conspiracy. We'll do our very best possible to help the situation and please forgive the delay in replying to your ticket, due to a backlog that we have at the moment.

The issue that you have been experiencing is known to us and our development team are in the process of investigating it further.

We regret that we will be unable to provide you with further updates on this issue, but recommend checking the latest patch notes at www.swtor.com/patchnotes for information on any fixes or changes related to this issue.

We would like to apologize for any inconvenience this may have caused, and to thank you again for the valuable feedback you have provided. Please do not hesitate to report any other issues you may encounter while playing."

Mzuta's Avatar


Mzuta
08.30.2018 , 05:56 PM | #7
Ive run it 4 times today and it always freezes and crashes before the Vin Atrius, Gemini 13 and Zildrog fight.

senkaxx's Avatar


senkaxx
10.26.2018 , 05:15 AM | #8
Running into the same problem. Have already tried multiple times, game crashes every time at the exact same place near the temple entrance cutscene.
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Fabio_Piase's Avatar


Fabio_Piase
11.20.2018 , 12:01 PM | #9
has anyone managed to fix this?

Vaulkar's Avatar


Vaulkar
11.22.2018 , 04:00 AM | #10
I believe the 'fix' would be to have a graphic card with the needed 1 GB dedicated VRAM.