Dev Post ChrisCollins Posted May 8, 2012 Dev Post Share Posted May 8, 2012 (edited) We are currently investigating reports from players regarding missing Matrix Cubes. We will update this thread once we have more information. Edited May 8, 2012 by ChrisCollins Link to comment Share on other sites More sharing options...
Dev Post ChrisCollins Posted May 8, 2012 Author Dev Post Share Posted May 8, 2012 We have identified that loading into a new area while having a Matrix Cube equipped can cause the item to disappear. We recommend that you refrain from equipping a Matrix Cube until further notice. Link to comment Share on other sites More sharing options...
Dev Post ChrisCollins Posted May 8, 2012 Author Dev Post Share Posted May 8, 2012 Hi everyone, I just wanted to give you an update regarding what happened and to let you know what our next steps are regarding the Matrix Cubes. After last night's patch, players reported that Matrix Cubes had disappeared from their inventories. This was an unintended consequence of a behind-the-scenes change to how mission items work. You may have also noticed some mission items missing if you were in the middle of certain missions as well. The team has been working on a fix since this was first reported, and we hope to get it out to you as quickly as possible. In the meantime, we ask that you hold off on contacting Customer Service at this time. Our goal is to restore the items to you as part of a new patch, without needing any manual intervention from Customer Service. We very much appreciate your patience today as we work to resolve this issue. Once we have more information regarding the timing of the patch, we'll let you know. Link to comment Share on other sites More sharing options...
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