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Social Media Representatives for SW:TOR!


Jeffdogg

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Just popped up on my facebook, that job would drive you crazy :p

 

Job Description

 

BioWare Austin is searching for a Social Media Representative to support Star Wars: The Old Republic. The successful candidate will assist with the day-to-day operational activities surrounding the reporting and administering of the Star Wars: The Old Republic social media channels. In-depth knowledge of the massively multiplayer online gaming community and experience in dealing with online communities are key success factors for this position.

 

This position will be located off-site, so candidates must have the ability to work from home. This is a temporary position -- candidates will work on the project for up to 3 months.

 

Primary Responsiblities

•Promote a user-friendly environment on official social media channels including Facebook and Twitter.

•Maintain a neutral, unbiased presence on official social media channels while addressing user issues.

•Monitor and report on issues being reported through social media.

•Document all customer interactions and issues.

•Assist other members of the community team with community-related tasks.

 

 

Desired Skills & Experience

 

•Prior experience in the administration and/or moderation of an online message board.

•Must have excellent verbal and written communication skills.

•Strong customer service ethic.

•Must have the ability to work with a minimum of direct supervision.

•Ability to work collaboratively in a team environment.

•Demonstrated initiative and positive spirit in a rapidly changing environment.

•Must be able to work from home full time.

•Scheduling flexibility including weekend and, nighttime and holiday hours

 

Due to the volume of applications we receive for our job postings, we are unable to respond personally to inquiries regarding the status of an application.

 

Only candidates being considered for an interview will be contacted at this time.

 

 

Company Description

 

BioWare develops computer, console, handheld and online video games focused on rich stories and memorable characters. Since 1995, BioWare has created some of the world's best-selling titles including the award-winning Baldur's Gate™ and Neverwinter Nights™ series, Star Wars®: Knights of the Old Republic™ and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS™. Original BioWare-created intellectual properties include Jade Empire™ and the 2007 Game of the Year, Mass Effect. With studios in Edmonton, Canada, and Austin, Texas, BioWare is hard at work on the epic fantasy RPG, Dragon Age™: Origins, and a story-driven MMO, Star Wars®: The Old Republic™ as well as several unannounced projects. In 2008, BioWare was acquired by the world's leading electronic entertainment publisher, Electronic Arts. For more information on BioWare, visit http://www.bioware.com.

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