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Having a Luancher Issue

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AmratheAvenger's Avatar


AmratheAvenger
04.16.2012 , 09:14 PM | #1
So i dont know if this is an issue with the game or with my new video card. So i install my new video card and have the most up to date drivers. I start up my luancher and log in, click play and takes 1 second to load then get a black screen for 1 sec and then the game doesnt start. Help

Lsheistaon's Avatar


Lsheistaon
04.16.2012 , 09:16 PM | #2 Click here to go to the next staff post in this thread. Next  
Hi AmratheAvenger,

Sorry to hear you are experiencing this issue. Can I ask that you take a look at the following thread,it may help resolve your issue.

Let me know if this helps.

Thanks

Lsheistaon | BioWare Customer Service - Forum Support

AmratheAvenger's Avatar


AmratheAvenger
04.16.2012 , 09:30 PM | #3
Not really, i am not sure if you thread you sent to me is the same problem i am having. The black screen i get is only there for half a second or so, and i have read another thread that was posted and i followed what i did but didnt work for me.

http://www.swtor.com/community/showthread.php?t=417937

Lsheistaon's Avatar


Lsheistaon
04.16.2012 , 09:48 PM | #4 This is the last staff post in this thread.  
Hi AmratheAvenger,

Sorry to hear that didn't help. Can you post your DXDiag so I can investigate further? To get your DXDiag report, follow these instructions:

Please use code or spoilertags.

1.Press the [Windows] Key + [R] at the same time. (The [Windows] key is the key with the Windows icon on it)
2.Type in ‘DxDiag’ and press ‘OK’.
3.This will open the DirectX Diagnostic Tool box.
4.At the bottom of the box is a ‘Save All information’ button. Press it.
5.This will open a ‘Save As’ box. Please ensure the text file is named ‘DxDiag’.
6.Save this to your desktop.
7.Open the saved file, hit Ctrl+A (select all), and then Ctrl+C (copy).
8.Paste that information at the bottom of your post. Please use code or spoiler tags. If you don’t use these then your DXDiag will fill up the page making it hard to navigate your thread.

Thank you for your patience and understanding.

Lsheistaon | BioWare Customer Service - Forum Support